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Sales Consultant Resume Example

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Ceirra
Johnson
Professional Summary

High-energy with proven leadership, critical thinking and project management abilities gained during 1-year administrative career. Experienced in managing clerical requirements of front office and highly responsive to dynamic business conditions. Smoothly organize resources to keep teams efficient and achieve daily targets. Experienced customer service with over 4 years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Product and service knowledge
  • Account servicing
  • Network development
  • Lead prospecting
  • Demonstrations
  • Sales and Marketing
  • Time management
  • Leadership
  • Strategic Planning
  • Persuasive communication
  • Payment processing
  • Customer Relations
  • Client Service
  • Product promotions
  • Systems and software programs
  • Customer service
Education
Olathe Northwest High SchoolOlathe, KS05/2018High School Diploma
Johnson County Community CollegeOverland Park, KSExpected in 05/2023Associate of Arts: Emphasis in Criminology
Work History
Olathe Toyota- Sales Consultant
Olathe, KS11/2019 - 03/2020
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Increased profitability and pipeline development by leveraging multiple sales strategies and distribution channels.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Provided sales and customer service assistance to walk-in traffic
  • Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals 95%.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Jenkins And Leblanc Pediatric Dentistry - Front Office Administrative Assistant
Overland Park, KS02/2018 - 02/2019
  • Produced highly accurate internal and external letters and memoranda.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Assisted patients in completing all necessary forms and documents.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy.
  • Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
  • Prepared claim forms for dental insurance.
  • Organized referrals to other medical specialists.
  • Maintained and managed patient records in compliance with security regulations.
  • Booked appointments for patients using Dentrix.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Checked all patients insurance to insure that it was active before each appointment.
Primrose Schools- Pre-K Teacher
Olathe, KS05/2017 - 02/2018
  • Promoted sensory development by providing access to different textures.
  • Fostered reasoning and problem solving through active exploration games and activities.
  • Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
  • Promoted physical, academic and social development by implementing diverse classroom and outside activities.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Educated students in foundational concepts such as shapes, numbers and letters.
  • Monitored students' academic, social and emotional progress and recorded in individual files.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Applied play-based strategies, including crafts and games, to provide diverse approaches to learning.
  • Allowed for ample outdoor discovery time in schedule each day.
  • Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
  • Addressed behavioral and learning issues with parents and daycare management.
  • Assisted and supervised 24 children through entire school day.
  • Identified signs of emotional and developmental problems in children and reported to parents.
  • Used classroom observations to create written assessments of student performance.
  • Nurtured supportive learning environment, often used as model for other classrooms.
  • Gave one-on-one attention to children while maintaining overall focus on entire group.
  • Supervised students and enforced discipline during all Head Start activities.
Von Maur- Retail Manager
Overland Park, KS04/2016 - 10/2016
  • Controlled store inventory and reviewed cash handling and operations reports.
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exhibited excellent people skills during interaction with employees and customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Maintained quality brand image exposure in alignment with corporate standards.
  • Launched 3 seasonal sales campaigns, leading team to re-stock and decorate in under 6 hours.
  • Completed daily paperwork and computer entry of sales data as established by management.
  • Created visual store strategy based on market trends.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Reviewed reports of cash and operations to effectively control store inventory.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Maintained clean, adequately stocked and organized store by streamlining daily operations and introducing new procedures.
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Resume Overview

Companies Worked For:

  • Olathe Toyota
  • Jenkins And Leblanc Pediatric Dentistry
  • Primrose Schools
  • Von Maur

School Attended

  • Olathe Northwest High School
  • Johnson County Community College

Job Titles Held:

  • Sales Consultant
  • Front Office Administrative Assistant
  • Pre-K Teacher
  • Retail Manager

Degrees

  • High School Diploma
    Associate of Arts : Emphasis in Criminology

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