Sales Consultant Resume Example

Installed small machinery and electric equipment along with new and replacement parts.

• Installed parts along production line in constant operation.
• Supplied production data to field operators, technicians, engineers and supervisors.
• Tested components, assemblies and systems to diagnose problems.
• Organized, analyzed and prepared technical data reports.
• Managed quality control and maintained high level of customer satisfaction.
• Maintained repair status in spreadsheets used in production department quality review meetings.
• Communicated product and machine failure details to design team and reliability departments.
• Completed logs and job reports for completed and pending service calls at shift end.
• Performed diagnostics, troubleshooting and evaluations on products purchased by customers.
• Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
• Monitored and logged all parts and devices used on each service call.
• Inspected equipment and systems to identify issues and reported problems to repair technicians.
• Recommended corrective and preventative actions to boost product reliability.

• Followed up after sales to assess satisfaction and identify ongoing requirements.
• Provided customers with recommendations to promote brand effectiveness and product benefits.
• Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
• Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
• Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
• Prepared and processed contracts and order forms for new and existing customers.
• Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
• Introduced customers to new offerings and updated accounts.
• Planned and followed through with inventory management for each store.
• Built positive and productive customer connections to drive consistent sales.
• Cross-sold additional products and services to purchasing customers.
• Executed updated marketing plans to increase branding exposure, customer traffic and sales.
• Created and implemented store displays, promoting sales and growth.
• Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
• Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
• Implemented professional sales presentations to creatively communicate product quality and market comparisons.
• Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
• Assisted customers during selection process and helped choose perfect products to meet individual needs.
• Promoted brand awareness, managing all marketing campaigns and sales activities for real estate owned properties.
• Monitored customer order process and addressed customer issues.
• Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
• Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing.
• Called lead lists resulting from various marketing campaigns to achieve sales.
• Established appointments with potential customers to showcase products and services.
• Generated sales by cold-calling and closing prospects.
• Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
• Approached customers with consultative mentality to uncover and meet specific requirements.
• Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
• Networked to build client base and promote products to new and existing clients.
• Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
• Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
• Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.

• Tracked, recorded and reported customer satisfaction data for each shift.
• Balanced cash drawer daily and performed all opening and closing duties.
• Greeted and assisted all customers daily in high-traffic retailer.
• Assessed projected business demands and maintained adequate employee coverage.
• Increased overall team efficiency and productivity.
• Outlined and directed all new projects for employee teams.
• Assisted with administrative tasks to better understand industry processes.
• Responded to advanced issues with professional and relationship-focused approach.
• Maintained efficient, high-quality services while adhering to budget limitations.
• Standardized policies to maintain compliance with company guidelines and regulatory requirements.
• Conducted employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
• Helped business managers keep operations running smoothly, increase revenue and optimize processes to capitalize on industry changes.
• Drove profit increases by leveraging market knowledge and natural leadership talents.
• Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
• Ran daily reports to assess performance and make proactive adjustments.
• Resolved customer issues efficiently to build loyalty.
• Cross-trained in every store role to maximize operational knowledge.