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Sales Consultant Resume Example

Resume Score: 80%

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SALES CONSULTANT
Summary

Dedicated Sales Consultant with established lead generation skills and more than 10 years of experience. Bilingual and knowledgeable in methods used to close sales deals.

Skills
  • Industry trends
  • Customer liaison
  • Sales proposal creation
  • Consultative sales
  • Contract negotiation and closing tactics
  • Account reconciliation
  • Lead generation
  • Project management
  • Customer relationship management
  • Sales strategies
  • Strategic account development and management
  • Web technologies and services
  • Prospecting skills
  • Marketing familiarity
  • Client acquisition strategies
  • Inside and outside sales
  • On-site product demonstrations
  • Post-sales support
  • Sales closing
  • Product and service knowledge
  • Promotional planning
  • Strategy development
  • Network expansion
  • Client account management
  • Account management
  • Customer needs assessment
  • Negotiations
  • Account management understanding
Experience
02/2018 - Current
Fortune Motor - Waukegan, ILSales Consultant
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Listened to customers to understand needs and refer to optimal services.
  • Developed professional sales presentations to creatively communicate product quality and market comparisons.
  • Maintained productive relationships with existing customers through exceptional follow-up after sales.
  • Introduced customers to new offerings and updated accounts.
  • Offered product and service consultations and employed upselling techniques.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Determined prospects' needs and crafted appropriate responses along with information on suitable products and services.
  • Responded to walk-in requests for financial assistance and devised personalized solutions.
  • Provided advice to customers regarding suitable product selection.
07/2016 - 01/2018
Soto And Sons - Bristol, WITechnician

Installed small machinery and electric equipment along with new and replacement parts.

  • Installed parts along production line in constant operation.
  • Supplied production data to field operators, technicians, engineers and supervisors.
  • Tested components, assemblies and systems to diagnose problems.
  • Organized, analyzed and prepared technical data reports.
  • Managed quality control and maintained high level of customer satisfaction.
  • Maintained repair status in spreadsheets used in production department quality review meetings.
  • Communicated product and machine failure details to design team and reliability departments.
  • Completed logs and job reports for completed and pending service calls at shift end.
  • Performed diagnostics, troubleshooting and evaluations on products purchased by customers.
  • Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
  • Monitored and logged all parts and devices used on each service call.
  • Inspected equipment and systems to identify issues and reported problems to repair technicians.
  • Recommended corrective and preventative actions to boost product reliability.
02/2014 - 06/2016
Auto Warehouse - Waukegan, ILSales Representative
  • Followed up after sales to assess satisfaction and identify ongoing requirements.
  • Provided customers with recommendations to promote brand effectiveness and product benefits.
  • Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
  • Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Prepared and processed contracts and order forms for new and existing customers.
  • Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
  • Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
  • Introduced customers to new offerings and updated accounts.
  • Planned and followed through with inventory management for each store.
  • Built positive and productive customer connections to drive consistent sales.
  • Cross-sold additional products and services to purchasing customers.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Created and implemented store displays, promoting sales and growth.
  • Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Implemented professional sales presentations to creatively communicate product quality and market comparisons.
  • Improved advertising initiative outreach and building engagement by executing social media and digital marketing campaigns.
  • Assisted customers during selection process and helped choose perfect products to meet individual needs.
  • Promoted brand awareness, managing all marketing campaigns and sales activities for real estate owned properties.
  • Monitored customer order process and addressed customer issues.
  • Performed customer needs assessments and suggested appropriate solutions that would solve business issues.
  • Oversaw confidential document flow, including managing sales contracts and submitting orders for accurate processing.
  • Called lead lists resulting from various marketing campaigns to achieve sales.
  • Established appointments with potential customers to showcase products and services.
  • Generated sales by cold-calling and closing prospects.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and close.
  • Approached customers with consultative mentality to uncover and meet specific requirements.
  • Helped improve and drive business success by delivering sales, credit, warranty and other key metrics.
  • Networked to build client base and promote products to new and existing clients.
  • Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
  • Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
  • Handled various duties, including inventory oversight, cash control and daily opening and closing procedures for store.
06/2002 - 12/2013
Starbucks Coffee Co. - Chicago, ILManagement
  • Tracked, recorded and reported customer satisfaction data for each shift.
  • Balanced cash drawer daily and performed all opening and closing duties.
  • Greeted and assisted all customers daily in high-traffic retailer.
  • Assessed projected business demands and maintained adequate employee coverage.
  • Increased overall team efficiency and productivity.
  • Outlined and directed all new projects for employee teams.
  • Assisted with administrative tasks to better understand industry processes.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Maintained efficient, high-quality services while adhering to budget limitations.
  • Standardized policies to maintain compliance with company guidelines and regulatory requirements.
  • Conducted employee performance reviews to identify areas for training, provide feedback and set goals for improvement.
  • Helped business managers keep operations running smoothly, increase revenue and optimize processes to capitalize on industry changes.
  • Drove profit increases by leveraging market knowledge and natural leadership talents.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Resolved customer issues efficiently to build loyalty.
  • Cross-trained in every store role to maximize operational knowledge.
Education and Training
06/2005
College of Lake CountyGrayslake, ILAssociate of Arts: Business Administration And Management
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Fortune Motor
  • Soto And Sons
  • Auto Warehouse
  • Starbucks Coffee Co.

School Attended

  • College of Lake County

Job Titles Held:

  • Sales Consultant
  • Technician
  • Sales Representative
  • Management

Degrees

  • Associate of Arts : Business Administration And Management

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