LiveCareer-Resume

sales consultant resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Detail-oriented professional with excellent communication, interpersonal and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.

Skills
  • Sales Generation
  • Teamwork and Collaboration
  • Excellent Communication
  • Leadership
  • Goal-Oriented
  • Time Management
  • Adaptability
  • Attention to Detail
  • Customer Service
  • Team Player
  • Valid Driver's License
  • Safe Driving Techniques
  • Vehicle Maintenance
  • Traffic Law Observation
Work History
Sales Consultant, 01/2021 to 08/2022
Walser Automotive GroupWhite Bear Lake, MN,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Maximized customer retention by resolving issues quickly.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Stayed knowledgeable on latest hearing aid innovations and technological advancements through continuous training.
  • Maintained sense of urgency in answering customer questions and requests through email or voice message.
  • Used prospecting and client development techniques to produce fresh leads and maintain solid conversion rate.
Crew Leader, 09/2018 to 01/2021
GetgoMacedonia, OH,
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Trained employees in time management and proper ways to complete job duties.
  • Monitored team members to verify work quality and address concerns.
  • Pitched in to help with various job tasks, fill in for sick employees and complete projects.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Supervised end-of-day cleanup activities to remove debris and unnecessary supplies from customer premises.
  • Maintained grounds by trimming, weeding and general clean-up.
  • Performed planting, watering, mulching and edging of lawns.
  • Removed weeds, hazards and debris from common pathways to improve usability.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing and tree removal and thinning.
  • Provided expert lawn care, mulching, aerating and trimming around walks, walls and flower beds.
  • Handled hedge, bush and shrub trimming.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Planted bulbs, trees, bushes and flowers for residential and commercial clients.
  • Maintained routine landscaping schedules to boost lawn health.
  • Transferred materials to designated areas using hand trucks, electric carts and wheelbarrows.
  • Used shears, pruners and chainsaws to prune and trim hedges and shrubs.
  • Applied mulch to garden beds for protection against weeds and unwanted growth.
  • Applied weed and pest control chemicals to lawns, protecting grass growth and improving appearance.
  • Installed stonework according to landscape design plan and client specifications.
  • Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
  • Inspected machinery to spot damage and note needed maintenance repairs.
  • Developed lasting customer relationships and grew network over time.
  • Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
  • Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
  • Operated skid steers, wheel loaders, forklifts and yard goats.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
IT Technical Support Specialist, 12/2015 to 09/2018
Major ToolIndianapolis, IN,
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Used ticketing systems to manage and process support actions and requests.
  • Offered troubleshooting of connectivity issues across networks such as Wi-Fi and cellular.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Translated complex technical issues into digestible language for non-technical users.
  • Built and maintained internal knowledge bases for support products to expand available feedback and performance data.
Sales Representative, 06/2013 to 09/2015
Signode Industrial GroupDenver, CO,
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Trained and mentored new sales representatives.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Used computer databases to keep track of phone calls, confidential notes about conversations and customer contact information.
  • Represented company professionally in situations, working through challenging phone calls and cultivating positive interactions by remaining calm and poised.
  • Developed favorable customer service relationships and built new, robust customer bases.
  • Identified customers from previously untapped market sectors with innovative call strategy.
  • Overcame objections using friendly, persuasive strategies.
  • Set up appointments with interested customers according to schedule availability.
Education
GED: , Expected in 06/2011 to Salt Lake Community College - Salt Lake City, UT,
GPA:
Certifications
  • Class-D Driver's license
  • CSP - Certified Sales Professional
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Resume Overview

School Attended

  • Salt Lake Community College

Job Titles Held:

  • Sales Consultant
  • Crew Leader
  • IT Technical Support Specialist
  • Sales Representative

Degrees

  • GED

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