Sales Consultant resume example with 6+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Hardworking Consultant gifted at turning prospects into clients by delivering exceptional presentations. Engaging and personable with expertise managing key milestones and delivering exemplary customer service. Outstanding motivator possessing first-rate intercommunication skills to work at all levels of organization. Motivated sales professional with history of taking on leadership roles in competitive environments. Skilled networker offering remarkable interpersonal and communication skills. Known for excellent salesmanship and dedication to increasing profits. Diligent about keeping merchandise presentable to maximize business revenue. Effectively demonstrate products, overcome objections and close sales. Persuasive in negotiating contracts and diplomatic in communicating with customers to build long-term, productive relationships.

  • Product and service knowledge
  • Account servicing
  • Lead prospecting
  • Network development
  • Demonstrations
  • Sales and Marketing
  • Prospect qualification
  • Persuasive communication
  • Customer oversight
  • Time management
  • Strategic Planning
  • Payment processing
  • Leadership
  • Sales expertise
  • Interpersonal communication skills
  • Customer service
  • Retention strategies
  • Problem solving strength
  • Records management
  • Customer Relations
  • Account development
Work History
03/2019 to 05/2020
Sales Consultant Reliance Standard Phoenix, AZ,
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Provided pricing information to customers regarding specific products.
  • Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Drove new business by acquiring new clients and expanding new and existing relationships.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
  • Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
  • Oversaw diverse account portfolio, including daily outbound calls to identify services that address primary needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
04/2016 to 03/2020
Business Manager Director Edgewood Summit Charleston, WV,
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Generated financial statements and facilitated account closing procedures each month.
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Trained new employees on accounting principles and company procedures.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Proactively researched technical tax issues related to consulting projects.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Reduced annual tax adjustments through better and more accurate financial control.
  • Prepare forms and manuals for accounting and bookkeeping personnel, and direct their work activities through every shift.
  • Appraise, evaluate, and inventory real property and equipment, recording information such as the description, value and location of property.
  • Receive payments and post amounts paid to customer accounts on a daily basis.
  • Answer customer questions regarding problems with their accounts, and assist the proper action required to ensure conflict is resolved.
  • Sort and file correspondence, and perform miscellaneous clerical duties such as answering correspondence and writing reports.
  • Inspect account books and accounting systems for efficiency, effectiveness, and use of accepted accounting procedures to record transactions.
  • Examine records and interview workers to ensure recording of transactions and compliance with laws and regulations are upheld throughout the employment of said employee.
  • Direct activities of personnel engaged in filing, recording, compiling and transmitting financial records.
  • Inspect cash on hand, notes receivable and payable, negotiable securities, and canceled checks to confirm records are accurate and balanced properly.
  • Audit payroll and personnel records to determine unemployment insurance premiums, workers' compensation coverage, liabilities, and compliance with tax laws.
  • Examine inventory to verify journal and ledger entries.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter and put the best effort in maintaining compliance with both parties.
  • Network within communities to find and attract new business, via promoting product or giving proper notice and information regarding upcoming events.
  • Oversee the flow of cash and ensure proper cash requirements were accessible to ensure the flow of business on a daily basis.
  • Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones and tailor products to individual markets.
  • Spearheaded overhaul of company best practices, leading to significantly increased staff retention rates and top-ranking as industry leader.
  • Reduced or eliminated different types of financial discrepancies by improving documentation and reporting accuracy for budget and operational controls.
  • Supervised administrative functions of scheduling, billing, inventory management, front desk reception and office security.
  • Maintained, verified and updated privileges for credentials files, insurance and legal documentation.
  • Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
  • Identified market product demands and customer trends to bring in new customers and retain existing ones for sustainable profits.
09/2013 to 03/2016
Server Crate And Barrel Santa Fe Springs, CA,
  • Present menus to patrons and answer questions about menu items, making recommendations on promotional items and ensuring clean and professionalism.
  • Inform customers of daily specials and ensure to thoroughly specify items included or not included in specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
08/2014 to 04/2015
Assistant Store Manager Dollar General City, STATE,
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Provide services to customers, such as order placement or account information.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Establish work procedures or schedules and keep track of the daily work of clerical staff.
  • Order and dispense supplies.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintain logs of activities and completed work.
  • Select materials needed to complete work assignments.
  • Process payroll information.
  • File and retrieve corporate documents, records, and reports.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Make travel arrangements for executives.
Expected in
Tobacconist University - Princeton, New Jersey
Tobacconist License, Tobacco and Agricultural Studies
Expected in
Associate of Science: Healthcare and Neuroscience
Chattahoochee Technical College - Dallas,
Expected in
High School Diploma: General Studies
Hiram High School - Hiram,
Expected in
No Degree: Certified Sales Specialist
The Mopar® Career Automotive Program - Online Training,

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Resume Overview

School Attended

  • Tobacconist University
  • Chattahoochee Technical College
  • Hiram High School
  • The Mopar® Career Automotive Program

Job Titles Held:

  • Sales Consultant
  • Business Manager Director
  • Server
  • Assistant Store Manager


  • Master
  • Associate of Science
  • High School Diploma
  • No Degree

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