Manager, with management experience and exceptional people skills. Successful sales professional with over seventeen (17) years experience in large scale food and retail environments. Implement cost control measures to ensure operations remain within company targets. Creative professional with extensive project experience from concept to development looking to join a growing entrepreneurial organization as part of the management staff.
Described use and operation of merchandise to customers.Received and processed cash and credit payments for in-store purchases.Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.Created strategies to develop and expand existing customer sales, which resulted in a 6% increase in monthly sales. Shared product knowledge with customers while making personal recommendations. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis. Created strategies to develop and expand existing customer sales, which resulted in a 6% increase in monthly sales.
Built innovative production processes from scratch for a cutting-edge clothing line. Researched market competitors and industry trends to identify potential new products and services. Formulated a comprehensive business plan complete with clear and actionable sales goals and targets. Investor financial troubles derailed the process.
Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Design and implemented customer satisfaction metrics. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts. Completed weekly schedules according to payroll policies. Maintained daily record of all transactions. Trained all new managers on store procedures and policies. Analyzed marketing information and translated it into strategic plans. Worked closely with the store manager to formulate and build the store brand.
Experienced in developing marketing and sales analysis.
Recognized internally and externally as a leader on the sales, food and restaurant industries.
Experienced in gathering and writing business requirements and test plans, defining test cases, and developing and maintaining test cases according to the business specifications and functional requirements,
Deep knowledge of
Member, Alumni Association
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