sales consultant resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Ambitious Realtor Management Trainee with a customer-focused approach and strong desire to learn all aspects of the Real Estate industry. Talented leader, communicator, and conflict manager with good multitasking and organizational skills. Focused on continuous professional development and process improvements.
Education
Alabama A & M UniversityNormal, ALExpected in 05/2016 ā āBachelor of Science:Marketing - GPA:
Skills
Team leadership
Business development
Customer relationship development
Technical knowledge
Market research
Budgeting and forecasting
Sales training
Process improvements
Staff management
Operations oversight
Accomplishments
Promoted three times at within 5 months at Truckworx Kenworth
Promoted from Sales Associate to Assistant Manager in three months after being hired at Finish Line.
Averaged approximately $72,000 in Total Sales quarterly in 2012 & 2013 at Finish Line
Surpassed revenue per hour goal target at Best Buy every month with an average of 142.69% since hire date. Ranking in the top 10, with reference to all employees in the department and market.
Achieved status and awards as one of the top 10 sales performers in the market at both Best Buy & Finish Line.
Work History
Anatomage - Sales Consultant Santa Clara, CA, 11/2017 - 11/2019
Completed all sales and service documentation for customer and business records and provided receipts of purchase.
Learned ECAT system, web-based application designed to provide detailed schematics for Kenworth trucks.
Closed over $60,000 in sales each month, including preparing contracts and processing order forms.
Oversaw diverse account portfolio, including daily outbound calls to identify services that address primary needs.
Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
Completed in-depth reviews of market conditions and customer preferences for Kenworth products.
Created documentation outlining research findings for use by managers, customers and other marketing staff to make accurate decisions about future plans.
Ordered parts for customers, repair shops and service department for use in Kenworth truck and other semi truck equipment.
Assisted customers with diagnosing problems for Kenworth equipment and purchasing necessary replacements.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Surpassed revenue per hour sales goal every month by 142.69% since hire date by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
Trained users on technical resources, including desktops, laptops and mobile devices.
Set up merchandise displays and organized product on shelves to maximize customer interest and promote overstocks.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.
Sun Communities - Sales Representative Hancock, ME, 11/2015 - 11/2017
Promoted products and services to customers by negotiating contracts with aims of maximizing profits.
Became certified in multiple software programs.
Used software engine to generate quotes and proposals for customers.
Maintained central database of key contacts, business accounts, contract leads, and key issues.
Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
Displayed merchandise by arranging in appealing and orderly way to boost sales.
Built strong relationships with clients by following up on previous purchases and suggesting new products.
Barnes & Noble, Inc. - Assistant Store Manager Fairfield, CA, 01/2012 - 06/2015
Oversaw, trained and encouraged sales associates, promoting culture of efficiency and performance.
Created weekly work schedules according to sales volume and number of employees.
Completed weekly payroll for over 15 employees.
Managed vendor selection and relations to guarantee best pricing and on-time deliveries.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Reported to district manager regarding all store and staff issues, financial goals and sales.
Directed logistics operations, including shipping and receiving of wide range of products daily.
Kept inventories accurate with daily cycle counts and weekly audits to identify and resolve variances.
Administered sales orders, as well as processed and documented transactions.
Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
Recruited, interviewed and hired staff members who brought talent, enthusiasm and experience to skilled team of sales associates.
Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
Proactively identified performance gaps among sales associates and implemented process improvements to enhance sales results.
Established succession planning by training and mentoring three associates into leadership positions.
Trained and developed new associates on POS system and key sales tactics, which improved process flows.
Instructed staff on appropriately handling difficult and complicated sales and unhappy customers by implementing training and encouraging use of communication and problem solving skills.
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