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Sales Consultant Resume Example

Resume Score: 90%

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SALES CONSULTANT
Career Focus

Detail-oriented professional with strong technical skills and the ability to learn concepts quickly.

Core Qualifications
  • 4+ years experience in Customer Service
  • Competitive Sales Experience
  • Strong knowledge in Computer, Fax, Printing and Scanning machines
  • Accounts Payable/Receivable
  • Cold Calling
  • Creative Problem Solving
  • Organization skills
Work Experience
Momentum Auto GroupMay 2014 to December 2014Sales Consultant
Fairfield, CA
  • Greeting customers.
  • Going on test drives.
  • Negotiating price.
  • Collecting down payment.
  • Answering incoming phone calls.
  • Guiding customers through the sales process.
  • Appraising vehicles.
  • Follow up phone calls.
  • Sending emails.
  • Collecting proper stipulations from customers.
  • Locating vehicles that were not in inventory at my store.
  • Keeping up with certification in Brand.
CarMaxJuly 2011 to April 2014Sales and Service
Albuquerque, NM

Sales 

  • Greeting customers as they walked in.
  • Assisting customers in finding a vehicle that fit their needs and lifestyle.
  • Explaining credit application process to customers.
  • Explaining credit decisions to customers.
  • Explaining appraisal process and appraisal offer to customers.
  • Taking customers contact information and keeping them informed as vehicles came in that they were or might be interested in.
  • Located vehicles that customer wanted and explained transfer process, this was also done over the phone for those who had limited time.
  • Collecting payment for transfer.
  • Collecting needed stipulations to get customer properly financed for the vehicle i.e. drivers license, alternate forms of identification, pay stubs, w-2, check for down payment, etc.
  • Verifying accounts had money deposited for down payment.
  • Explaining vehicle history and inspections through CarMax process.
  • Explaining details listed on AutoCheck and CarFax.
  • Rotated through the Internet office.
  • Calling people who requested information or help.
  • Ran credit applications over the phone and explain decisions over the phone as well.
  • Set up appointments.
  • Trained new employees and assure they were successful.
  • Sales manager training.
  • Filled in as Sales Managers weekly.
  • Went to the Sales Manager meetings.

Service 

  • Answering incoming phone calls and directing them to the correct person.
  • Scheduling appointments for customers vehicle(s).
  • Answering questions or concerns customers had about their vehicle.
  • Scanning invoices daily.
  • Setting up new vendors and collecting W-9 as well as other proper documentation required to set up an account.
  • Checking in customers for their service appointments.
  • Verifying customers contact information and updating if needed.
  • Completing next day list of parts needed for oil changes and services.
  • Calling parts ready customers and setting up appointments to install parts.
  • Setting up services at dealerships out of town for customers who could not come back to CarMax.
  • Assisting co-workers as needed.
  • Going over pricing and charges with customers.
  • Submitting claims to warranty and extended service plans.
  • Calling customers and communicating diagnosis and repairs needed. Explaining pricing or submission to warranty and what next steps were.
  • Setting up rentals.
  • Checking customer out.
  • Taking payments.
  • Completing lists of tasks given by management as needed.
  • Opening and closing cash drawers daily.
U.S. District CourtJune 2010 to June 2011Administrative Assistant I
Albuquerque, NM
  • Checking in clients for their appointments Notifying pretrial or probation officers that their appointment had arrived.
  • Assisting pretrial and probation officers as needed.
  • Scanning in documents daily.
  • Filing weekly.
  • Opening and delivering incoming mail daily.
  • Stamping and sending out mail daily.
  • Answering incoming calls and directing them to the correct person.
  • Collecting incoming faxes and distributing them throughout the day.
La Petite AcademyAugust 2008 to June 2010Assistant Teacher/Floater
Albuquerque, NM
  • Assisting lead teacher with children and activities.
  • Relieving teachers for breaks.
  • Changing children's diapers.
  • Feeding children for lunch and snack.
  • Sanitizing classrooms throughout the day.
  • Communicate to parents with children's daily activities, meals, diaper change times(if required) and behavior.
  • Singing with children.
MervynsJuly 2007 to August 2008Customer Service Representative
Albuquerque, NM
  • Assisting customers with questions orconcerns.
  • Ringing up transactions.
  • Keeping department clean (making sure cloths were folded/hung neatly).
  • Putting out new merchandise as it came in.
  • Changing pricing signs as they changed throughout the week.
Mervyns LLCJune 2006 to October 2006Customer Service Representative
Albuquerque, NM
  • Assisting customers with questions on merchandise.
  • Ringing up transactions.
  • Keeping department clean (keep clothing folded/hung neatly).
Certifications
  • CPR Certified.
  • 45 Hour Course
  • Sales Person License
Education
Valley High School2008High School Diploma: All RequiredAlbuquerque, NM, US
Central New Mexico Community Liberal ArtsAlbuquerque, NM, US
University of New MexicoSecondary EducationAlbuquerque, NM, US
Skills
  • Excellent Customer Service
  • Outstanding Team Work
  • Professional
  • Patient
  • Enthusiastic
  • Organized
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DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Momentum Auto Group
  • CarMax
  • U.S. District Court
  • La Petite Academy
  • Mervyns
  • Mervyns LLC

School Attended

  • Valley High School
  • Central New Mexico Community
  • University of New Mexico

Job Titles Held:

  • Sales Consultant
  • Sales and Service
  • Administrative Assistant I
  • Assistant Teacher/Floater
  • Customer Service Representative

Degrees

  • High School Diploma : All Required
    Liberal Arts
    Secondary Education

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