A seasoned customer service expert who identifies a customer's needs while assisting in delivering a solution to any problem to the best of my abilities. Possesses an uncanny drive to exceed sales goals and build long-term relationships with customers. Prides myself with my ability to create a positive shopping experience through high quality customer care.
Greeted store customers promptly and responded to questions with knowledgeable service. Maintained productive relationships with existing customers through exceptional follow-up after sales. Evaluated competitors and performed market research. Kept showroom professional and neat at all times.
Recommend and help customers select merchandise (gasoline/diesel) based on their needs.
Inform customers about sales and promotions in a friendly and engaging manner.
Train new employees on company customer service policies and service level standards.
Exchange returned merchandise for customers quickly and efficiently.
Recommend and help customers select merchandise based on their needs.
Serve as liaison between customers, store personnel and various store departments.
Process up to 75 customer transactions per day
Demonstrate that customers come first by serving them with a sense of urgency.
Work as a team member to provide the highest level of service to customers.
Maintain friendly and professional customer interactions.
Receive and process cash and credit payments for in-store purchases.
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