LiveCareer-Resume

Sales Consultant resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Detailed Sales Consultant well-known for providing interesting product demonstrations and convincing leads to make purchases. Reliable, quick-paced and team-oriented. Eager to participate in group-focused efforts to expand revenue and grow relationships. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication and focused solutions. Expert at finding win-win solutions.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Proven expertise in insurance products, service and customer needs. Familiar with analyzing documentation, liaising between parties and handling both routine and complex issues each day. Identifies and resolves concerns while promoting new products and meeting sales objectives.

Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.

Detailed Sales Consultant well-known for providing interesting product demonstrations and convincing leads to make purchases. Reliable, quick-paced and team-oriented. Eager to participate in group-focused efforts to expand revenue and grow relationships.

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Skills
  • Strong communication
  • Calm and Professional Under Pressure
  • Verbal and Written Communication
  • Customer Service
  • Constant personal interaction
  • Credit Card Payment Processing
  • Creative Problem Solving
  • Understanding Customer Needs
  • Data Entry
  • Responding to Difficult Customers
  • POS Systems and Ordering Platforms
  • Multitasking and Prioritization
  • Efficient and Detail-Oriented
  • Patient and Empathetic
  • Team-Oriented and Cooperative
  • Customer Retention Strategies
Experience
Sales Consultant, 12/2020 to Current
Oak Street Health Inc.Kalamazoo, MI,
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive
  • revenue.
  • Demonstrated products in effort to show potential buyers benefits and
  • advantages and encourage purchases.
  • Maintained knowledge of current promotions, exchange guidelines, payment
  • policies and security practices.
  • Handled credit and debit card payment processing to complete purchasing
  • experience.
  • Increased revenue by skillfully upselling and closing customer sales and
  • driving product benefits around client needs.

Maintained productive relationships with existing customers through

  • exceptional follow-up after sales.
Call Center Representative, 08/2018 to 12/2020
San Francisco Federal Credit UnionSan Francisco, CA,
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Managed customer expectations by clarifying needs, identifying options and recommending products and services.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Documented customer correspondence in CRM to track requests, problems and solutions.
  • Maintained strong call control and quickly worked through scripts to address problems.
  • Consulted with customers to resolve service and billing issues.
  • Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Cashier, 09/2016 to 08/2018
Nations BestAthens, TX,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
Education and Training
High School Diploma: , Expected in 06/2018
West Philadelphia High School - Philadelphia, PA
GPA:
Bachelor of Science: Computer Science, Expected in
Columbia University in The City of New York - New York, NY
GPA:

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Resume Overview

School Attended

  • West Philadelphia High School
  • Columbia University in The City of New York

Job Titles Held:

  • Sales Consultant
  • Call Center Representative
  • Cashier

Degrees

  • High School Diploma
  • Bachelor of Science

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