LiveCareer-Resume
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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Customer-oriented with 22+ years of experience in building relationships and growing profit channels by establishing trust. Persuasive professional with expertise in expanding network connections, persuasively introducing products and implementing pricing strategies.

Effective at building and maintaining loyal customer base to maintain consistent revenue streams. Proficient in CRM software use and lead optimization. Offering exceptional communication and organizational skills combined with industrious, personable and entrepreneurial nature.

Talented customer service specialist, successful at consistently delivering highest quality service. Fast worker focused on going extra mile to sell more and keep customers happy.

Customer-oriented, strategic-thinking with 22+ years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Highly persuasive professional known for exceeding targets.

Skills
  • Customer liaison
  • Consultative sales
  • Prospecting skills
  • Sales strategies
  • Project management
  • Contract negotiation and closing tactics
  • Customer relationship management
  • Cross-selling and upselling
  • Client relationship management
  • Issue resolution
  • Cost estimates
  • Excellent Customer Service Skills
  • Great at handling not so easy Customers
  • 22 plus years in customer serice
  • Excellent customer problem solving skills
Experience
to Sales Consultant Rosenthal Auto | Vienna, VA,
  • Expanded network by attending industry events, identifying and pursuing leads and establishing rapport with new clients.
  • Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
  • Stayed current on industry trends and changes and participated in professional development opportunities to strengthen product and service knowledge.
  • Increased investment revenue by skillfully upselling and closing customer sales by driving product benefits around client needs.
  • Priced out products upon request of customers.
  • Grew customer base by identifying needs, surveying sites and determining estimates to deliver relevant product solutions that achieved client budgets and schedules.
  • Listened to customers to understand needs and refer to optimal services.
  • Generated sales by executing complete sales cycle process from prospecting through contract negotiations and closings.
  • Handled credit and debit card payment processing to complete purchasing experience.
  • Provided advice to customers regarding suitable product selection.
  • Negotiated usage contracts for commissioned [Type] work.
to Retail Sales Associate Advance Auto Parts | La Vergne, TN,
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Worked with off-site locations to find desired items for customers.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with each customer to determine level of assistance required.
  • Processed payments and maintained accurate drawers to meet financial targets.
  • Provided every customer with professional and polite support for sales and service needs.
  • Generated brand awareness and positive product impressions to increase sales.
  • Offered coupons and special deals to increase quantity of customer spending [Number]%.
  • Drove sales by effectively upselling and cross-selling products to maximize profitability.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Drove sales by successfully employing strategies such as upselling and cross-selling.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales by [Number]%.
  • Engaged customers, found requested items and explained sales promotions to deliver pleasant shopping experiences.
  • Stocked, replenished and organized inventory, completing tasks [Number]% faster than average associates.
  • Provided outstanding customer service to [Number] customers daily, increasing customer service feedback scores [Number]%.
to Merchandise Manager Do It Best Corp | Albany, NY,
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Promoted new product releases and limited edition items to drive sales.
Education and Training
Expected in 03/2012 to to High School Diploma | Vineland Tech , Vineland,Nj, GPA:

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Resume Overview

School Attended

  • Vineland Tech

Job Titles Held:

  • Sales Consultant
  • Retail Sales Associate
  • Merchandise Manager

Degrees

  • High School Diploma

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