Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Accomplished Sales Manager offering 10+ years of experience developing and maximizing retail/liquor sales. Diligent in building and retaining accounts by providing support and attentive service. Expertise in marketing strategies, product promotion and merchandising to achieve market penetration. Successful record of expanding network connections through persuasive brand imaging.

  • Relationship Building
  • Customer Service
  • Budgeting and Expenditures
  • Profitability Assessments
  • Networking Events
  • Staff Training and Development
  • Market Trend Analysis
  • Operational Records Review
  • Time Management
  • Sales Records Management
  • Decision Making
  • Customer Trend Analysis
  • Customer Complaint Resolution
  • Sales Statistics Analysis
  • Sales Quota Management
  • Product and Service Promotion
  • Problem Solving
  • Sales Projections
  • Sales Program Coordination
Work History
Sales Consultant, 05/2020 - Current
The Body Shop Littleton, CO,
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
  • Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
  • Surpassed sales objectives several consecutive years by cultivating productive client partnerships.
  • Attended advanced training sessions and conferences to increase product knowledge and productivity.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Enhanced territory operations through successful cold-calling of area business leaders and establishing favorable contracts.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
  • Determined problem areas and resolved issues related to profitability and business objective achievement.
  • Trained and mentored new sales representatives.
  • Exceeded goals for new accounts in single sales cycle.
  • Created strategies to develop and expand sales of services to existing customer which resulted in significant increase in annual revenue.
  • Broadened territories and negotiated successful contracts by seeking out new clients and utilizing leadership skills.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Met frequently with technical, product management and service personnel to stay current on company offerings and business policies.
Sales Manager, 01/2016 - 05/2020
Center For Diagnostic Imaging Pittsburgh, PA,

2016 , 2017 , 2018 , 2019 Constellation Division Manager of the year

  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
  • Identified opportunities for growth within my territory and collaborated with sales teams to reach sales goal.
  • Identified opportunities for growth within my territory and collaborated with sales teams to reach sales goal.
  • Developed strategic relationships with key suppliers and clients to foster profitable business initiatives.
  • Held weekly meetings with sales reps to identify techniques to overcome sales obstacles.
  • Created effective strategies to target new markets after researching and analyzing competitor behavior.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Monitored metrics and marketing investments to assess performance and implement continuous improvements.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales Associate, 01/2015 - 01/2016
Thermo Fisher Scientific Inc. Philadelphia, PA,

Constellation Sale Rep of the year 2015

Store Manager, 01/2000 - 01/2015
Maverik Cottonwood School, WY,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas daily] to identify and proactively resolve issues negatively impacting operations.
  • Approved regular payroll submissions for employees.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
  • Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Analyzed and interpreted store trends to facilitate planning.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Performed investigations on market flows to identify seasonal trends and forecast consumer needs.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Delivered positive results by controlling monthly operations budget and limiting financial discrepancies.
  • Bolstered sales volume by implementing incentive program and initiating advanced employee training.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Developed new store location from ground up by hiring and training efficient team.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Supervised guests at front counter, answering questions regarding products.
Associate of Arts: , Expected in
University of Phoenix - Tempe, AZ

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  • Sales Consultant
  • Sales Manager
  • Sales Associate
  • Store Manager


  • Associate of Arts

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