, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.
Skills
Demonstrations
Product and service knowledge
Lead prospecting
Network development
Work History
07/2021 to CurrentSales ConsultantThe Nielsen Company | Fargo, ND,
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Created detailed sales presentations to communicate product features and market data.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Maximized customer retention by resolving issues quickly.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
Provided sales and customer service assistance to walk-in traffic
Followed up with existing customers to provide additional support and address concerns.
02/2019 to CurrentFront Office ManagerInn At Perry Cabin | Saint Michaels, MD,
Oversee the day-to-day operations of the front desk and housekeeping and associated functions
Ensure adherence to established procedures for all related activities by all supervised functions and
personnel
Ensure compliance with all Brand Standards of Operations including all Guest Satisfaction
programs
Oversee and participate in guest registration and check out
Carry out activities (night audit review, setting up group billing, making forecasts, controlling and
placing orders for supplies, cross departmental communication) required for smooth functioning of the
Ront Office
Analyze and generate reports and communicate information to employees and appropriate
departments
Achieve budgeted revenues and expenses and maximize profitability related to the rooms
department
Investigate deviations from budget and take immediate corrective action
Champion for service
Responds quickly to guest requests or complaints in a friendly manner and
insures that appropriate action is taken
Follows up to ensure guest satisfaction
Monitor and maintain procedures for safety and security of guests, associates and hotel property
Ensure that all staff are trained and well prepared for emergency situations
Aggressively recruit and staff department, using company-hiring standards (i.e
Behavioral
questioning, reference checks, evaluations and team interviews)
Provide a professional image at all times through appearance and dress.
02/2012 to 01/2019Sales ConsultantThe Nielsen Company | Green Bay, WI,
Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
Created detailed sales presentations to communicate product features and market data.
Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Maintained organized, presentable merchandise to drive continuous sales.
Maximized customer retention by resolving issues quickly.
Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.
06/2011 to 01/2012Financial ConsultantSantander Bank | Lansing, MI,
Provide Advice and Rendered Recommendations Regarding Major Issue to Managers
Reviewed, Interpreted Company Polices, Procedure and Agency Regulations
Evaluated the Scope of Issues Based Upon Material Review
Reviewed Documents for Familiarity with Operations, and Their Relation of Financial Management
and Automated Systems
Evaluated Systems Logic and Reviewed Guidelines Necessary for Completing the Required Processes
Sing Recording, Reporting and Account Management Automated Systems
Worked Hand-in-Hand with other Senior Financial Professionals to ensure Analysis were Conducted
Roperly
Assisted other Financial Consultants in the Development of Leads Sheets for Potential Future Clients
Set Schedules and Meeting Appointments with Prospects and/or Businesses Meetings
Provided Customers with Information Regarding Financial Products and Investments Opportunities
Conducted Followed-Up Sessions with Clients Regarding Policies and/or Procedural Modifications
Utilized Financial Software to Review Financial Policies with Prospects and/or Businesses.
Education
Expected in High School Diploma | Vicksburg High School, Vicksburg, MSGPA:
Expected in No Degree | Accounting And Business ManagementHinds Community College, Raymond, MSGPA:
Expected in 05/2011BBA | Business Administration, AccountingMississippi State University, Starkville, MS, GPA:
Expected in 12/2019Master's | Healthcare AdministrationDelta State University, Cleveland, MS, GPA:
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