sales consultant resume example with 12+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Enterprising Store Manager successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Manages and empowers employees to deliver exceptional service and handle high-volume workloads. Creative problem solver skilled at de-escalating situations and driving positive change. Ambitious in driving revenue growth and brand awareness.

  • Time Management
  • Interpersonal Communication Skills
  • Strategic Planning
  • Team Leadership
  • Retail Management
  • Conceptual Thinking
  • Leadership
  • Organization
  • Problem-Solving
Work History
01/2020 to Current Sales Consultant Thi E-Commerce | Old Hickory, TN,
  • Achieved and sustained consistent revenue streams by appointment setting and connecting with customers to promote new products.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Used product knowledge, sales abilities and customer relations skills to drive substantial sales increases in designer and custom products.
  • Increased overall revenue 18% from inside sales through effective salesmanship and great negotiation skills
  • Determined solutions for clients promptly and professionally.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
03/2017 to 12/2019 Fifth Avenue Club Consultant Saks Fifth Avenue | City, STATE,
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Coordinated communication with merchandise operations and vendors for PO creation and maintenance.
  • Discussed premier designer with customers, outlined restrictions and educated on policies.
  • Created and launched new online marketing strategies, resulting in 10% sales increase
05/2014 to 03/2017 Men’s Clothing Manager Nordstrom | City, STATE,
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.
  • Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Hired, trained and supervised retail team members in exceeding $5 million in annual revenue.
07/2009 to 05/2014 Men’s Clothing & Furnishings Manager Nordstrom | City, STATE,
  • Grew company sales 22% by devising strategic promotional plans capitalizing on changing market conditions.
  • Coordinated weekly conferences with store associates to communicate sales and customer service goals.
  • Generated repeat business by developing and maintaining strong team of employees devoted to customer service.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Followed up with vendors and distribution centers to track ad preparation and sales results.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Expected in 08/2022 to to Bachelor Of Arts | Human Resources Development Oakland University, Rochester, MI GPA:

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Resume Overview

School Attended

  • Oakland University

Job Titles Held:

  • Sales Consultant
  • Fifth Avenue Club Consultant
  • Men’s Clothing Manager
  • Men’s Clothing & Furnishings Manager


  • Bachelor Of Arts

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