Completely self driven and motivated toward advancing in any and all positions acquired. I'm extremely open and welcoming of constructive criticism. As well as focused on time management. My desire is to construct my personal life by learning all I can learn, whether it be from experience and or mentors. And in doing so will improve my all around performance in all I do. I truly enjoy serving people, and walking out "Love your neighbor as yourself".
Skills
Problem solving
Inventory monitoring
Time management
Team building
Effective Customer Up-selling
Sales techniques
Point of Sale (POS) system operations
Managing Money Deposits
Experience
Sales Consultant, 06/2021 to Current Thisway – Roseville, CA,
Listened to customers to understand needs and refer to optimal services.
Greeted incoming customers and provided expert sales and service to drive revenue.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Increased revenue by skillfully upselling and closing customer sales and driving product benefits around client needs.
Maintained productive relationships with existing customers through exceptional follow-up after sales.
Priced out products for customers and drew up sales paperwork.
Store Manager, 10/2018 to 06/2021 Carter's, Inc. – Valdosta, GA,
Protected company reputation and built loyal client base by working relentlessly to resolve problems and improve customer satisfaction.
Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Surpassed daily sales goals by varying percentages by cross-selling phone plans and promoting additional products.
Won store sales competition for top sales rep in the region, resulting in recognition.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Ensured effective customer communication to maintain customer satisfaction and loyalty.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Assistant Manager, 03/2014 to 10/2018 Laz Parking – Minneapolis, MN,
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Maintained all merchandising standards by building attractive displays and monitoring inventory levels.
Maintained store in clean and neat manner.
Operated cash register.
Integrated process improvements to increase overall workflow.
Enforced adherence to company policies, answered coworkers' questions and trained new personnel.
Delegated tasks to team members to optimize productivity.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Ensured compliance with company service standards, including inventory and cash control procedures.
Managed day-to-day operations, including supervision and assignment delegation for the company.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Education and Training
High School Diploma: , Expected in 2014 Oakdale Charter High School - Oakdale, CA GPA:
General ED : , Expected in 2016 Modesto Junior College - Modesto, CA GPA:
Bachelor of Arts: Ministerial Leadership , Expected in South Eastern University - Modesto, CA, GPA:
Certified and Ready to Get Licensed : , Expected in Allied Real Estate School - Online, GPA:
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