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SALES BUSINESS ZONE ADMININISTRATOR Resume Example

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SALES BUSINESS ZONE ADMININISTRATOR
Professional Summary

OVERVIEW: An organized and dedicated Professional with a proven track record in the ability to secure on-time delivery of events, retail store launches, and merchandising/marketing strategies. Creates positive working environments that results in productive, cohesive teams and above standard customer service. Offers a vast knowledge of technical skills that include MS Office Suite, Business Objects, SAP, Oracle, and Adobe Pro. Self-motivated work ethic with ability to perform effectively in independent or team environments. A

Professional Highlights
SALES BUSINESS ZONE ADMININISTRATOR, 06/2019 to 12/2020PepsiCo/Frito-Lay - Maumee, OH
  • Ran new hire onboarding orientations for all Frontline Sales Team members.
  • Compiled Business Objects automated reports, for various business needs.
  • Cleaned up all equipment inventory, to eliminate additional costs to the zone.
  • Praised by the management team and frontline sales for the planning and execution of team building activities and employee recognition.
  • Salesforce route delivery maintenance and SAP route assignments updates, for effective customer sales and service.
  • Regionally recognized for successfully completing the OSHA audit, above company standard.
  • Recorded expenses and maintained accounting records in Concur.
  • Collaborated through Microsoft Teams and One Drive spreadsheets and
  • Updated tracking spreadsheets with latest Safety Incidents and company mandated training information.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
  • Prepared packages for shipment, pickup and courier services for prompt delivery.
RETAIL OFFICE ASSISTANT/BOOKKEEPER, 06/2014 to 01/2019Camping World - Rossford, OH
  • Designated the “training store,” per the Regional Manager, after only being open a year, for the ROA role and the Parts and Accessories Manager role.
  • Promoted to the Regional ROA, to travel and further train other staff, as well as run training calls.
  • Controlled inventory shrink levels below the standard set by corporate, every year since opening in 2014.
  • Created, received, reconciled, and filed all PO for parts and accessories Special Orders.
  • Addressed all "bad checks,' in accordance to company protocol.
  • Processed damages and defectives through Oracle, to ensure correct inventory levels.
  • Placed weekly additional product need orders, for replenishment truck store delivery, to fulfill store stock levels and customer needs.
  • Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
  • Supported operations by communicating with customers, filing documents and managing data.
  • Entered figures using 10-key calculator to compute data quickly.
  • Managed and responded to all correspondence and inquiries from customers and vendors.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
  • Supported consistent order fulfillment accuracy by inspecting products to verify correct price and display alignment.
  • Completed accurate order entry, including data verification.
  • Coordinated with warehouse department to pull products for customers.
  • Resolved inventory and order problems by thoroughly investigating history and data, notifying managers and customers and determining win-win solutions.
  • Kept warehouse stations and equipment in good working order in line with OSHA requirements.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
VISUAL SET EXECUTION MANAGER, 08/2007 to 05/2010JCPenney - Toledo, OH
  • Facilitated daily store environment presentation and set execution directives, through management of visual and support teams.
  • Ensured replenishment processes were correctly implemented to meet productivity standards.
  • Coordinated planning meetings with the sales management teams and visual team to organize what support team assistance would be required, and to ensure major statements are fully implemented according to the company set directives.
  • Ensured marketing collateral was fully represented throughout the proper locations in the store.
  • Assisted corporate in the completion of company seasonal visual directives.
  • Facilitated and managed 8-week routine floor moves.
  • Fostered positive, collaborative and engaged work environment resulting in increased operational efficiency..
  • Performed annual reviews assessing each employee's performance and developed improvement plans.
  • Set and managed schedules to give proper coverage to required areas and meet customer service demands.
  • Hired, trained and mentored staff to maximize effectiveness.
  • Cross-trained existing employees to maximize team agility and performance.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Observed store's safety regulations while engaged in product fulfillment activities.
  • Resolved issues between employees and customers using company policies.
  • Maintained stockroom and warehouse.
  • Inventoried warehouse stock.
STORE MANAGER/NEW STORE OPENING MANAGER, 02/2005 to 03/2006Steve and Barry's University Sportswear - Bowling Green, OH
  • Directed job fairs to facilitate hiring of 100 employees for each new location.
  • Managed daily operating procedures, including HR, visual merchandising, inventory control, sales, special promotions, opening and closing procedures, new hire orientations, and personnel management.
  • Trained 100 staff members in store set-up and merchandising to facilitate grand opening of a new location, completing the process on time.
  • Traveled to store locations to identify and eliminate inventory control areas to reduce stock back-up.
  • Trained and developed new associates on POS system and key sales tactics, which improved process flows.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Developed new store location from ground up by hiring and training efficient team.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Engaged and interacted with customers to create positive shopping experiences and drive revenue growth.
  • Created work schedules according to sales volume and number of employees.
  • Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
  • Rotated merchandise and displays to feature new products and promotions.
Education
BS, Apparel Merchandising and Product Development, Marketing
Bowling Green State University - Bowling Green, OH
American Intercontinental University (AIU) - London, UK, England

Fashion Show Production, Survey of Fashion Designers, Trend Forecasting, International Business

Northwest State Community College - Archbold, OH
  • General Courses towards BGSU Degree
  • www.linkedin.com/in/jennifer-rudey
Skills
  • Salesforce
  • Special events
  • Hiring/Training
  • Inventory control
  • Marketing collateral
  • Merchandising
  • Retail Management
  • Operations
  • Office management
  • Payroll
  • Sales processes
  • Sales Reporting
  • Communication
  • Timely Order Fulfillment
  • Customer Management
  • Search Engine Optimization
  • Flexible & Adaptable
  • Excellent work ethic
  • Oracle & SAP software proficiency
  • Microsoft Office
  • Good listening skills
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Resume Overview

Companies Worked For:

  • PepsiCo/Frito-Lay
  • Camping World
  • JCPenney
  • Steve and Barry's University Sportswear

School Attended

  • Bowling Green State University
  • American Intercontinental University (AIU)
  • Northwest State Community College

Job Titles Held:

  • SALES BUSINESS ZONE ADMININISTRATOR
  • RETAIL OFFICE ASSISTANT/BOOKKEEPER
  • VISUAL SET EXECUTION MANAGER
  • STORE MANAGER/NEW STORE OPENING MANAGER

Degrees

  • BS , Apparel Merchandising and Product Development, Marketing

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