LiveCareer-Resume

sales associate team leader key holder resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Talented merchandising professional well-versed in managing markdowns, special events and seasonal promotions. Effective at moving stock, replenishing shelves and adjusting displays with efficiency and accuracy to meet challenging objectives. Well-versed in operating forklift, reach lift and order picker. Successful at wrapping, loading and staging orders to be shipped. Fast learner accustomed to prolonged physical labor to meet tight deadlines.

Skills
  • Markdowns expertise
  • Sales abilities
  • Product placements
  • Marketing knowledge
  • Retail experience
  • Restocking processes
  • Sales Techniques
  • Signage updates
  • Pricing standards
  • Marketing Techniques
  • Visual displays
  • Floor set design
  • Display resetting
  • In-store support
  • Retail buying
  • Materials movement
  • Warehouse best practices
  • Certified forklift operator
  • Equipment operations
  • Safety awareness
  • Loading and unloading
  • Warehouse picking
  • Material handling
  • Certified Pallet Jack Operator
  • Business problem solutions
  • Route management
  • Skilled forklift operator
  • Customer Service
  • Microsoft Word
  • Microsoft Excel
  • Materials handling and transport
  • Warehouse operations
  • Able to lift and carry 50 lbs.
  • Facilities maintenance
  • Computer skills
  • Product loading
  • Machine flow regulation
  • Time management
  • Decision-making
  • Team building
  • Data warehousing and analytics
  • Efficient data management
  • Project documentation
  • Material Safety Data Sheets
  • Inventory tracking
  • RF scanning devices
  • Boxing and labeling
  • Skilled in SAP
Experience
09/2022 to Current Sales Associate Team Leader (Key Holder) Legends | Notre Dame, IN,
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Collected payments and provided accurate change.
  • Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Increased purchase amounts by cross-selling with similar products.
  • Assessed customer needs to provide assistance and information on product features.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
03/2021 to 06/2022 Warehouse Worker (temp-full Time) Sherwin-Williams | Macungie, PA,
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Moved large and bulky items manually or with equipment such as pallet jacks or forklifts.
  • Staged and sorted multiple types of products for loading.
  • Employed first-in first-out protocols to reduce waste.
  • Unloaded cargo from trucks with mechanized equipment.
  • Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Used pallet jacks to move items to and from different warehouse locations.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Updated customers and interdepartmental employees on critical shipments upon request.
  • Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Satisfied reporting requirements with timely and accurate logging of daily activities.
  • Loaded perishable goods into environmentally controlled trucks.
11/2021 to 03/2022 Route Sales Representative/Driver Helper Cintas | City, STATE,
  • Avoided delivery delays by carefully planning best routes with GPS.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.
  • Supplied wide range of customers with key products in alignment with specified amounts and schedules.
  • Promoted positive relationships with customers to maintain consistent sales.
  • Loaded, balanced and secured product to safely transport goods.
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Inspected truck for defects and safe operating condition before, during and after trips.
01/2019 to 03/2020 Merchandise Associate Lowes | City, STATE,
  • Managed visual displays for vendors companies to drive exposure and increase revenue.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Organized engaging front-facing displays to capture customer interest and drive revenue growth.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Improved operations by working with team members and customers to find workable solutions.
  • Transported, loaded, unloaded and stacked materials.
04/2017 to 10/2018 Customer Service Associate Home Depot | City, STATE,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers regarding Product needs, addressing concerns.
  • Educated customers on special pricing opportunities and company offerings.
  • Shared detailed information regarding product and service options to help customers make decisions.
  • Achieved top satisfaction, retention and referral rankings on consistent basis.
  • Transported, loaded, unloaded and stacked materials.
Education and Training
Expected in 06/2015 to to High School Diploma | Olympic High School, Charlotte, NC GPA:
Expected in to to | Central Piedmont Community College, Charlotte, NC GPA:

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Resume Overview

School Attended

  • Olympic High School
  • Central Piedmont Community College

Job Titles Held:

  • Sales Associate Team Leader (Key Holder)
  • Warehouse Worker (temp-full Time)
  • Route Sales Representative/Driver Helper
  • Merchandise Associate
  • Customer Service Associate

Degrees

  • High School Diploma
  • Some College (No Degree)

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