Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Multi-talented associate with strengths in inventory,customer service and store/warehouse productivity, knowledgeable, result-oriented and hard-working team player. Solid understanding of company needs and polished in navigating complex environments.

  • Food handling (2 years)
  • Customer Service
  • Team leader
  • Microsoft Office
  • Cash handling accuracy
  • Merchandising knowledge
  • Money handling
  • Reliable and punctual
  • Cash register operation
  • Reading comprehension skills
  • Outgoing personality
  • Verbal/written communication
  • Customer- and service-oriented
  • Energetic self-starter
Sales Associate/Stocker Associate/Backroom Associate, 11/2019 - Current
St. Elizabeth Healthcare Covington, KY,
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Reset store displays for special events and seasonal merchandise changes.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Organize inventory in the backroom such as labeling, putting designated freight in the correct area
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Room Service Ambassador, 08/2017 - 11/2019
Owens Corning Headquarters Cleveland, TN,
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Refilled service bins with napkins, straws and [Type] items to keep fully stocked.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Set up trays and [Action] to situate food at [Location].
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
Cashier Team Lead/Grocery Stocker, 02/2014 - 08/2017
Target City, STATE,
  • Assist cashier when they encounter any problems.
  • Making sure customer are satisfied with there service.
  • In grocery I had to make sure isle is zoned and reshop is put back in the right area.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Cleaned and stocked front end areas, including register changing tapes and ribbons.
  • Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
  • Managed cashier shifts and breaks.
  • Oversaw work of [Number] cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Greeted customers promptly and responded to questions.
  • Resolved issues with cash registers, card scanners and printers.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Learned roles of other departments to provide coverage and keep store operational.
Production Worker, 09/2013 - 02/2014
Surge Stuffing City, STATE,
  • Inspected finished products for quality and adherence to customer specifications.
  • Completed product assembly according to standardized procedures.
  • Inspected quality of finished products, making minor repairs to meet project expectations.
  • Built and packaged products to comply with multiple work orders and deadlines.
Education and Training
High School Diploma: , Expected in 06/2012
Lakeview Centennial High School - Garland, TX
Additional Information
  • Awards , Employee of the month January 2018 Ambassador of the month January 2019 Deliver the most trays accurately

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School Attended

  • Lakeview Centennial High School

Job Titles Held:

  • Sales Associate/Stocker Associate/Backroom Associate
  • Room Service Ambassador
  • Cashier Team Lead/Grocery Stocker
  • Production Worker


  • High School Diploma

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