Multi-talented associate with strengths in inventory,customer service and store/warehouse productivity, knowledgeable, result-oriented and hard-working team player. Solid understanding of company needs and polished in navigating complex environments.
Skills
Food handling (2 years)
Customer Service
Team leader
Microsoft Office
Cash handling accuracy
Merchandising knowledge
Money handling
Reliable and punctual
Cash register operation
Reading comprehension skills
Outgoing personality
Verbal/written communication
Customer- and service-oriented
Energetic self-starter
Experience
Sales Associate/Stocker Associate/Backroom Associate, 11/2019 - Current St. Elizabeth Healthcare – Covington, KY,
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Reset store displays for special events and seasonal merchandise changes.
Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
Met and consistently exceeded revenue targets with proactive, customer-specific suggestions of accessories and related items.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Organize inventory in the backroom such as labeling, putting designated freight in the correct area
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Listened to customer needs to identify and recommend optimal [Product or Service] selections.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Refilled service bins with napkins, straws and [Type] items to keep fully stocked.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Set up trays and [Action] to situate food at [Location].
Plated food and assessed plate presentation to maintain highest standard of food quality.
Cashier Team Lead/Grocery Stocker, 02/2014 - 08/2017 Target – City, STATE,
Assist cashier when they encounter any problems.
Making sure customer are satisfied with there service.
In grocery I had to make sure isle is zoned and reshop is put back in the right area.
Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Scanned, priced and bagged customer groceries quickly to keep lines moving.
Complied with cash handling procedures to meet regional cashier variance policy.
Cleaned and stocked front end areas, including register changing tapes and ribbons.
Applied proper tare procedures when ringing up scalable items to maintain accurate pricing.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Inspected checkout areas every [Timeframe] and directed team members in cleaning, trash removal and other actions to restore professional appearances.
Managed cashier shifts and breaks.
Oversaw work of [Number] cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Greeted customers promptly and responded to questions.
Resolved issues with cash registers, card scanners and printers.
Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Supervised more than [Number] cashiers and associates to maximize performance, efficiency and service levels.
Assisted with purchases, locating items and signing up for rewards programs.
Helped customers find specific products, answered questions and offered product advice.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Properly verified customer identification for alcohol or tobacco purchases.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Learned roles of other departments to provide coverage and keep store operational.
Production Worker, 09/2013 - 02/2014 Surge Stuffing – City, STATE,
Inspected finished products for quality and adherence to customer specifications.
Completed product assembly according to standardized procedures.
Inspected quality of finished products, making minor repairs to meet project expectations.
Built and packaged products to comply with multiple work orders and deadlines.
Education and Training
High School Diploma: , Expected in 06/2012 - Lakeview Centennial High School - Garland, TX GPA:
Additional Information
Awards
, Employee of the month
January 2018
Ambassador of the month
January 2019
Deliver the most trays accurately
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
