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sales associate specialist resume example with 4+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Highly experienced known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.

Skills
  • Sales expertise
  • Product promotions
  • Store opening and closing
  • Point of sale operation
  • Cash Handling
  • Stocking and replenishing
  • Product and service sales
  • Basic Math
  • Customer Service
  • Organization and Time Management
  • Written Communication
  • Collaboration
Work History
09/2018 to 08/2020 Sales Associate Specialist Liberty Healthcare Corporation | Idaho Falls, ID,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Greeted customers and helped with product questions, selections and purchases.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Maintained clean sales floor and straightened and faced merchandise.
06/2016 to 08/2018 Sales Associate El Pollo Loco Holdings | Yorba Linda, CA,
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Achieved perfect attendance and on-time record.
  • Solved customer challenges by offering relevant products and services.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
02/2014 to 09/2014 Cahsier Florentine Bakery | City, STATE,
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Expected in 06/2018 to to Assoicates | Business Management And Administration Mohawk Valley Community College, Utica, NY GPA:
Expected in 06/2014 to to High School Diploma | Thomas R Proctor High School, Utica, NY GPA:

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Resume Overview

School Attended

  • Mohawk Valley Community College
  • Thomas R Proctor High School

Job Titles Held:

  • Sales Associate Specialist
  • Sales Associate
  • Cahsier

Degrees

  • Assoicates
  • High School Diploma

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