Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

  • Adaptable and Flexible
  • Ability to Lift 40 Pounds
  • Merchandising and Display
  • Organization Strategies
  • Exceeding Customer Expectations
  • Energy and Physical Stamina
  • Flexible Hours
  • Safety and Cleanliness Standards
  • Store Policies and Procedures
  • Strong Communication and Interpersonal Skills
  • Cash Handling
  • Policy and Procedure Adherence
  • Stocking and Receiving
  • Store Opening and Closing
  • Computer Proficiency and Microsoft Office
  • Excellent Written and Verbal Communication
  • Cash Register Operations
  • Item Scanning
  • Merchandising
Work History
Sales Associate Specialist, 04/2017 to Current
Foot LockerFort Lauderdale, FL,
  • Greeted customers and helped with product questions, selections and purchases.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Spoke to customers in native language to increase loyalty and establish relationships.
Sales Associate , 02/2015 to 12/2016
Jack In The BoxCity, STATE,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
  • Prepared large cash deposits with zero discrepancies.
  • Educated associates on market trends and stayed up-to-date on forecasts.
Associate of Applied Science: Exercise Science, Expected in
San Juan College - Farmington, NM,
Bachelor of Science: Physical Education And Coaching, Expected in
California Baptist University - Riverside, CA
High School Diploma: , Expected in 05/1987
Grace Brethren Navajo Mission High School - Counselor, New Mexico,
Native or Bilingual

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School Attended

  • San Juan College
  • California Baptist University
  • Grace Brethren Navajo Mission High School

Job Titles Held:

  • Sales Associate Specialist
  • Sales Associate


  • Associate of Applied Science
  • Bachelor of Science
  • High School Diploma

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