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Sales Associate Specialist Resume Example

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Jessica
Claire
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Work History
Department Of Defense - Sales Associate Specialist
Rock Island, IL, 04/2015 - Current

• Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
• Applied security and loss prevention training toward recognizing risks and reducing store theft
• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
• Maintained organized, presentable merchandise to drive continuous sales
• Tracked stock using company inventory management software
• Delivered high level of assistance by locating products and checking store system for merchandise at other sites
• Educated customers on promotions to enhance sales
• Achieved perfect attendance record for five years consecutively
• Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
• Engaged with customers to effectively build rapport and lasting relationships
• Maintained customer satisfaction while handling merchandise product returns quickly and professionally
• Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications

Kaiser Permanente - Facilities Operations Specialist
Irvine, CA, 04/2009 - Current

• Operate and maintain field office facilities, to include physical structures, utilities, surrounding grounds, roadways, outside barriers, as well as programs and services essential to maintaining a safe, healthy and comfortable facility. Perform a variety of administrative services in order to inspect, maintain, repair/modify facilities, and to operate facility programs and services efficiently.
• Revise, alter, or completely redesign existent graphic layouts to ensure most practical, functional and cost effective approach for the field office. Review and analyze detailed blue prints and layouts to determine feasibility, cost effectiveness and compliance with agency rules and regulations. Make recommendations to superiors with regard to conflicting and/or competing interests for particular areas of space, including final detailed layouts for presentation to appropriate top level officials.
• Liaison with FBI Headquarters entities, primarily Security Division and Finance and Facilities Division. Contacts with Security Division are for security requirements with FBI components and outside vendors, to ensure compliance and to facilitate and coordinate sensitive compartmented information facility (SCIF) renovation and build out requirements; Finance Division to contract and obtain funding for office furniture and equipment; and provide drawings and requirements for layout and procurement of office spaces to the Facilities point of contact. Serves as the point of contact for all the General Services Administration (GSA) issues pertaining to the field office.

• Coordinate the evaluation of all building maintenance, alterations, deficiencies, and repairs suck as: electricity, air conditioning, heating, telephones, elevator service and special equipment maintained in office space. Conduct onsite inspections and create “punch lists” for repairs, etc. Direct activities of outside maintenance areas to ensure all utility systems are functional and equipment is in top of operating condition.
• Coordinate the administration of space acquisitions, building operations maintenance, movement/relocation, warehouse operations, supply delivery, and destruction of confidential trash. Secures engineering surveys or outside bids and initiates appropriate requests through FBIHQ, GSA, etc. Monitors work performed by contractors according to standard specifications. Assess quality and completeness of work so operations are not interrupted.
• Ensure facilities requirements are met for specific programs such as but not limited to: FBI police and/or contract security, Firearms, Health Services, Employee Assistance, Terrorist Screening Tactical Operations Center, Top Secret Audio and Visual Communications Systems, vending machines, exercise/physical fitness equipment, requirements with the copier, Data Center, Recycle Program, Cable Plant and the Electrical Plants, and the like.
• Determine and project funding requirements and justify budget requests. Assists in developing a budget monitoring budgetary expenditures and blanket purchase agreements in regards to the Facilities Program. Assists in ensuring all purchases are necessary and within acceptable economic boundaries.
• Coordinate with FBIHQ the negotiating and administering of lease agreements, including operating and maintenance agreements. Draft and implement plans developed by executive Management. Track and measure Strategic Plan objectives. Develops contact with service companies, contractors and GSA officials in order to facilitate a variety of requests and proposals.
• Coordinate conferences with division/field office management, FBIHQ personnel, architectural and engineering firms, various contract agencies, GSA and other government officials to discuss major aspects of existing facilities, as well as proposed acquisitions. Facilitates Executive Management meetings that involve space management allocation decisions and program requirements for all division/field office components.
• Organized and attend meetings conferences with GSA, lessors OSHA officials and a variety of building management personnel, to discuss building maintenance, safety and fire regulations, environmental quality, facilities, operations, standards, and other tenant matters. Coordinates all applicable facility matters with the Occupational Safety and Health Administration (OSHA). Ensures that all OSHA rules and regulations are complied with and/or implemented. Ensures appropriate personnel are advised of all current safety and fire safety regulations.

*I am retiring on the 29th of Feb 2020 from the Federal government. I am currently looking for a part-time position to stay active. My goal would be to work for another 10 years.

US Food And Drug Administration - Laboratory Technician
City, STATE, 07/1995 - 04/2009
  • Managed operational documents and produced reports detailing activities
  • Kept laboratory in compliance with all applicable guidelines and laws
  • Recorded, reported and posted test results using
  • Prepared samples for shipping and disposed of test samples per federal regulations
  • Process all incoming samples according for analysis
  • Created and organized new hire training for Analyst and Inspectors' in sample processing
  • Safety Official for Hazmat removal
US ARMY - Retention NCO
City, STATE, 11/1984 - 09/1992
  • Reviewed job applications to identify, vet and recommend optimal candidates
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior
  • Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment
  • Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce
  • Communicated with to provide clarity on expected tasks, compensation and policies
  • Communicated with potential reenlistment soldiers to provide clarity on expected positions, compensation and policies
  • Improved project success rates with solid staff coaching, performance monitoring, quality assurance and effective problem resolution
  • Coordinated implementation of people-related services, policies, and programs through departmental staff
  • Maintained current understanding of state and federal policies such as EEO and ADA
  • Improved office efficiency by effectively managing internal communications and correspondence
  • Planned, monitored and appraised employee work results by training managers to coach and discipline employees
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
  • Maintained work structure by updating job requirements and job descriptions for all positions
  • Completed task as the Drug and Alcohol NCO for blood and urinalysis testing
  • I left the ARMY under a honorable discharge as a disabled veteran. I am currently at 60% disability under the VA,
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Skills
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
El Camino College Torrance, CA Expected in : Computer And Information Sciences - GPA :
  • Continuing education in Computer Science under the VA as a disabled veteran
John F. Kennedy High School, Tumon, Guam, Expected in 06/1982 High School Diploma : - GPA :
FBI Virtual Academy Los Angeles, CA, Expected in : Continuing Education For Agency Course Work - GPA :

Title Hours Completed Date

Instructor Led Training:

1. Fundamentals of Project Management 16 2/29/2012
2. OSHA Federal Certification Course 24 11/29/2018
3. OSHA Federal Certification Course 24 3/26/2015
4. OSHA Federal Certification Course 24 2/24/2012
5. Recurrent Hazardous Material 24 7/15/2010
6. Evidence Control Technician 24 11/5/2009
Resource/Training
1. 2019 Employees Training 1 4/26/2019
2. FBI Fundamentals 3 12/20/2018
3. Media Policy Awareness .50 7/12/2018
4. Los Angeles Occupant Emergency Plan Employee Training 1 3/30/2018
5. 2017 LA Field Office Security Awareness Briefing 1 5/15/2017
6. Los Angeles Occupant Emergency Plan Employee Training 1 4/7/2017
7. Los Angeles Occupant Emergency Plan Employee Training 1 9/6/2016
8. Los Angeles Occupant Emergency Plan Employee Training 1 3/31/2016

Web Based Training

1. Whistleblower Protections .05 9/26/2019
2. FBI Records Management Records Management for All 1 5/31/2019
3. Information Security (INFOSEC) Awareness .05 12/31/2018
4. Insider Threat .05 12/21/2018
5. Privacy: It’s Everybody’s Business 1.50 12/20/2018
6. No Fear Act .50 11/14/2018
7. Workplace Harassment Prevention for Managers 1 5/18/2018
8. Leadership Skills Assessment Familiarization .50 5/17/2018
9. Improper Business Practices in Government Contracting 1 4/9/2018
10. Information Security (INFOSEC) Awareness .05 2/26/2018
11. Insider Threat .05 2/26/2018
12. Bloodborne Pathogens .50 1/29/2018
13. Annual Standards of Ethical Conduct 1 12/22/2017
14. Marking Classified National Security Information .50 10/2/2017
15. Reporting of Suspected Child Abuse Neglect and –or Sexual .50 7/3/2017
Exploitation
16. Information Security (INFOSEC) Awareness .05 7/3/2017
17. Whistleblower Protection .05 6/7/2017
18. Security Checkpoint Screening 1.50 5/15/2017
19. Insider Threat and Media Contact Awareness .50 1/25/2017
20. FBI Travel Card 1 1/9/2017
21. Workplace Harassment for Supervisors and Managers 1 12/30/2016
22. OSHA Training For Supervisors 1 12/28/2016
23. No Fear Act .50 12/27/2016
24. The Recreational Off-Highway Vehicle E-Course 4 7/19/2016
25. Marking Classified National Security Information .50 3/31/2016
26. Information Security (INFOSEC) Awareness .50 3/31/2016
27. Insider Threat and Media Contact Awareness .50 11/13/2015
28. Forklift Safety 1 11/13/2015
29. Information Security (INFOSEC) Awareness .50 8/17/2015
30. Bloodborne Pathogens .50 6/29/2015
31. Whistleblower Protection .50 6/1/2015
32. No Fear Act .50 11/24/2014
33. FBI Travel Card 1 7/24/2014
34. FBI Records Management Records Management for All 1 7/21/2014
35. Identifying Designating and Marking Classified National 1 7/21/2014
Security Information
36. Creating and Maintaining a Positive Work Environment 1 1/22/2014
37. Facility Security Subsystem .50 1/21/2014
38. DOJ WMD Workplace Safety .50 1/21/2014
39. Information Security (INFOSEC) Awareness 2 1/16/2014
40. Bloodborne Pathogens 1 11/22/2013
41. Operations Management Forecasting and Capacity Planning 1 11/5/2013
42. Centrifugal Pumps-Types and Components Training 1 11/5/2013
43. Construction Safety Orientation .50 11/4/2013
44. Confined Space Entry 1 11/4/2013
45. Continuity of Operations (COOP) Awareness 1 10/28/2013
46. Operations Management Facilities Planning and Management 1 8/9/2013
47. Identifying Designating and Marking Classified National 1 7/10/2013
Security Information
48. Asbestos Awareness 1 6/12/2013
49. FBI Records Management E-mail Record Marking Tool .50 5/8/2013
50. Continuity of Operations (COOP) Awareness 1 3/7/2013
51. High-Tech Environment Training (HITET) Overview 1 3/7/2013
52. Information Security (INFOSEC) Awareness 1 2/20/2013
53. 2012 No Fear Act Mandatory Refresher 1 2/15/2013
54. FBI Virtual Retirement Conference 8 8/20/2012
55. Bloodborne Pathogens 2 6/15/2012
56. Leadership Essentials Building Your Influence as a Leader 1 5/15/2012
57. Fire Safety and Prevention .50 3/9/2012
58. Continuity of Operations (COOP) Awareness 1 2/24/2012
59. Information Security (INFOSEC) Awareness 2 2/23/2012
60. OSHA 300 Recordkeeping .50 1/24/2012
61. FBI Travel Card Training 1 9/14/2011
62. Active Shooter Awareness .50 9/7/2011
63. Bloodborne Pathogens 2 6/24/2011
64. Information Security (INFOSEC) Awareness 2 4/25/2011
65. Continuity of Operations (COOP) Awareness 1 4/25/2011
66. Insider Threat .50 12/13/2010
67. Bloodborne Pathogens Protection Methods 2010 2 9/23/2010
68. Privacy It’s Everybody’s Business 1.50 8/2/2010
69. Information Security (INFOSEC) Awareness 2 7/7/2010
70. Bloodborne Pathogens Protection Methods 2010 2 2/23/2010
71. Bloodborne Pathogens Protection Methods 2009 2 8/21/2009
72. FBI Watchlisting 1 8/10/2009
73. WebTA Support Employee 1 5/8/2009
74. Information Systems Security Awareness 2009 2 5/5/2009

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Resume Strength

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  • Personalization
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  • Typos

Resume Overview

School Attended
  • El Camino College
  • John F. Kennedy High School,
  • FBI Virtual Academy
Job Titles Held:
  • Sales Associate Specialist
  • Facilities Operations Specialist
  • Laboratory Technician
  • Retention NCO
Degrees
  • High School Diploma

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