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sales associate specialist resume example with 8 years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Skills
  • Sales expertise
  • Detail-oriented
  • Responsible
  • Excellent work ethic
  • First Aid/CPR
  • Written Communication
  • Critical thinking
  • Good listening skills
  • Multitasking abilities
  • Verbal and written communication
Work History
12/2019 to 07/2020 Sales Associate Specialist J&P Cycles | Anamosa, IA,
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Helped customers complete purchases, locate items and join reward programs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Issued receipts and processed refunds, credits or exchanges.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
02/2018 to 07/2020 Assistant Store Manager Dough Boys Hr, Llc | Brenham, TX,
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
05/2017 to 11/2018 Shift Leader Lear Corp. | Pune, IN,
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Enforced company policies and regulations with employees.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Regulated pricing, inventory count and supply during shift hours.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Responded to and resolved customer questions and concerns.
  • Completed store opening and closing procedures, including setting up registers and checking products.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained safe working environment by observing safety procedures, policies and regulations.
  • Inventoried materials on weekly basis to identify and resolve discrepancies, maintaining highly accurate and current records.
07/2012 to 05/2018 Assistant Pueblo Middle School | City, STATE,

This is where my mom works so although im wasn't officially hired since i was there all the time i was asked to help just cause so i did until i turned 16 and started working however they trained me in the office to help them out

  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming calls, processed requests and relayed messages to appropriate personnel.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Assisted manager in all aspects of business operations.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Managed inventory, placed orders and handled payment for office supplies
Education
Expected in 08/2022 to to Associate of Science | Emergency Medicine Maricopa Community Colleges - Gateway Community College, Phoenix, AZ GPA:
  • Continuing education in Medicare
  • Majored in Healthcare
Expected in 05/2018 to to High School Diploma | Dobson High School, Mesa, AZ GPA:

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Resume Overview

School Attended

  • Maricopa Community Colleges - Gateway Community College
  • Dobson High School

Job Titles Held:

  • Sales Associate Specialist
  • Assistant Store Manager
  • Shift Leader
  • Assistant

Degrees

  • Associate of Science
  • High School Diploma

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