LiveCareer-Resume

sales associate specialist resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Also Bilingual in language of Vietnamese and English. Ambitious, career-focused job seeker, anxious to obtain an entry-level position to help launch career while achieving company goals.

Skills
  • Sales expertise
  • Product promotions
  • Cash Handling
  • Sales trends
  • Stocking and replenishing
  • Product and service sales
  • Computer Skills (Microsoft -word, excel,outlook,powerpoint etc.)
  • Excellent Communication Active Listening
  • Attention to Detail
  • Organization and Time Management
  • Self-Motivated
  • Analytical and Critical Thinking
  • Data Entry
Work History
10/2015 to Current
Sales Associate Specialist Mfa Oil Buffalo, MO,
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Issued receipts and processed refunds, credits or exchanges.
  • Answered questions about store policies and addressed customer concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Greeted customers and helped with product questions, selections and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Maintained clean sales floor and straightened and faced merchandise.
05/2013 to 09/2015
sales associate Sunrise Senior Living Carmel, IN,

Helped customers locate products and checked store system for merchandise at other sites.

  • Engaged with customers to effectively build rapport and lasting relationships.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Educated associates on market trends and stayed up-to-date on forecasts.
  • Solved customer challenges by offering relevant products and services.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Helped customers complete purchases, locate items and join reward programs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Answered questions about store policies and addressed customer concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Issued receipts and processed refunds, credits or exchanges.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases.
08/2011 to 04/2013
Receptionist/Front Desk Cartrefi Cymru Cyf Bethesda, MD,
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Completed clerical duties and tasks for clinic administration.
  • Referred and screened patients to make best use of resources, triage staff and serve community members.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Checked patient insurance, demographic and health history to keep information current.
  • Used computerized data management systems to organize immense datasets and coordinate care details for large patient bases.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Kept waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
  • Offered ample support to team members with creative solutions to complex challenges regarding scheduling, conflict resolution and medical care.
  • Completed patient referrals to other medical specialists.
  • Enhanced office productivity by handling high volume of callers per day.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Supported office staff and operational requirements with administrative tasks.
  • Helped patients complete necessary medical forms and documentation.
  • Maintained current and accurate medical records for patients.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Completed and filed financial documentation for accounting purposes.
06/2009 to 07/2011
Support Worker JCPenney Towne East City, STATE,
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Approached browsing customers to initiate conversations to determine buying preferences.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Coached employees through day-to-day work and complex problems.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Folded and arranged merchandise in attractive displays to drive sales.
Education
Expected in 12/2015 to to
Bachelor of Arts: Psychology, Women Studies
Wichita State University - Wichita, KS
GPA:

GPA: 2.7//3.0, course work in social work and communications, and also languages.]

Expected in 05/2007 to to
High School Diploma:
Wichita Southeast High School - Wichita, KS,
GPA:
  • Member of [Student Organization A.A.S.C] - helped with high school clubs bake sales and food sales
Languages
Vietnamese:
Native or Bilingual
Negotiated:
English:
Native or Bilingual
Negotiated:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Wichita State University
  • Wichita Southeast High School

Job Titles Held:

  • Sales Associate Specialist
  • sales associate
  • Receptionist/Front Desk
  • Support Worker

Degrees

  • Bachelor of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: