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Sales Associate Specialist Resume Example

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Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Friendly Retail professional with successful background in retail sales and marketing. Drive sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software. Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Seasoned Sales Associate with consistent record of exceeding quotas in sales environments. Delivers exceptional customer service and product expertise to drive customer satisfaction ratings. Proficient in use and troubleshooting of POS systems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.

Skills
  • Sales expertise
  • Product promotions
  • Store opening and closing
Work History
Sales Associate Specialist, 08/2019 to 09/2021
Neiman Marcus City, STATE,
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Answered questions about store policies and addressed customer concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Informed customers of current store promotions to encourage additional sales purchases.
Sales Associate Specialist, 11/2017 to 07/2019
Saks Fifth Avenue City, STATE,
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Answered questions about store policies and addressed customer concerns.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
Sales Associate Specialist, 11/2004 to 06/2019
Macy's City, STATE,
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Issued receipts and processed refunds, credits or exchanges.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Answered questions about store policies and addressed customer concerns.
  • Trained new associates on cash register operations, including opening, conducting customer transactions and balancing drawer.
  • Supported efficient and timely replenishment of sales floor merchandise.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
Education
High School Diploma: , Expected in 12/1961
to
Colegio Belén - Lima, Perú,
GPA:

I study 1987 by correspondence in the Gemological Institute of America the Diamonds Program

Languages
Spanish :
:
Negotiated :
:

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81Good

Resume Strength

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  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Colegio Belén
Job Titles Held:
  • Sales Associate Specialist
  • Sales Associate Specialist
  • Sales Associate Specialist
Degrees
  • High School Diploma

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