Sales Associate Specialist resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Skills
Flexible Schedule
Stocking and Receiving
Problem-Solving
Verbal and Written Communication
Customer Service
Store Opening and Closing
Display Setup
Teamwork and Collaboration
Time Management
Customer Needs Assessment
Upselling Techniques
Sales Goals Attainment
Friendly and Outgoing
Customer Assistance
Retail Sales
Customer Seating
Team Member Motivation
Opening and Closing Procedures
Experience
Sales Associate Specialist, 07/2022 - Current Trilogy Health Services – Norwood, OH,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
Calculated pricing, applied discounts and collected payments to process transactions.
Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Used product knowledge to suggest items to match client needs.
Created price tags and merchandise signs for new items.
Cross-sold products to boost overall sales purchases.
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
Listened to customers to understand needs and refer to optimal services.
Greeted incoming customers and provided expert sales and service to drive revenue.
Contacted new and existing customers to outline benefits of products.
Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.
Fostered relationships with customers to expand customer base and retain business.
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
Developed and maintained records on customer contacts and used information to support effective follow-up opportunities.
Generated new business by developing marketing initiatives, performing prospect calls and networking referrals.
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