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Sales Associate Specialist resume example with 1+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Skills
  • Flexible Schedule
  • Stocking and Receiving
  • Problem-Solving
  • Verbal and Written Communication
  • Customer Service
  • Store Opening and Closing
  • Display Setup
  • Teamwork and Collaboration
  • Time Management
  • Customer Needs Assessment
  • Upselling Techniques
  • Sales Goals Attainment
  • Friendly and Outgoing
  • Customer Assistance
  • Retail Sales
  • Customer Seating
  • Team Member Motivation
  • Opening and Closing Procedures
Experience
Sales Associate Specialist, 07/2022 - Current
Trilogy Health Services Norwood, OH,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Used product knowledge to suggest items to match client needs.
  • Created price tags and merchandise signs for new items.
  • Cross-sold products to boost overall sales purchases.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Listened to customers to understand needs and refer to optimal services.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Contacted new and existing customers to outline benefits of products.
  • Kept accurate and detailed client records comprised of demographics, client contacts and follow-ups.
  • Fostered relationships with customers to expand customer base and retain business.
  • Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
  • Developed and maintained records on customer contacts and used information to support effective follow-up opportunities.
  • Generated new business by developing marketing initiatives, performing prospect calls and networking referrals.
SALES ASSOCIATE/Sales Closer, 03/2022 - 07/2022
Trilogy Health Services Pataskala, OH,
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Adhered to company initiatives and achieved established goals.
  • Worked with fellow sales team members to achieve group targets.
  • Obtained signatures for financial documents and internal and external invoices.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Sales Associate, 01/2022 - 03/2022
DUVAL CHEVROLET City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Worked with fellow sales team members to achieve group targets.
  • Adhered to company initiatives and achieved established goals.
  • Obtained signatures for financial documents and internal and external invoices.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
Sales Associate, 12/2020 - 01/2022
Burkins Chevrolet City, STATE,
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Adhered to company initiatives and achieved established goals.
  • Used technology resources to assist customers in locating and selecting items.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Obtained signatures for financial documents and internal and external invoices.
Education and Training
GED: , Expected in 07/2011
-
MOUNTAINEER CHALLENGE ACADEMY - Kingwood, WV,
GPA:

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Resume Overview

School Attended

  • MOUNTAINEER CHALLENGE ACADEMY

Job Titles Held:

  • Sales Associate Specialist
  • SALES ASSOCIATE/Sales Closer
  • Sales Associate
  • Sales Associate

Degrees

  • GED

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