sales associate service expert resume example with 9+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Skills
Report analysis
Sensitive material handling
Document retrieval
10-key proficiency
Excel spreadsheets
Meeting planning
Records management systems
Microsoft
Mail management
PC proficient
Types 50 WPM
Data entry documentation
Experience
Sales Associate/Service Expert, 06/2018 to 06/2019 Vca Antech, Inc. – Spokane, WA,
Execute the CARE sales model with each guest.
Tour potential members through the club and describe the facility, equipment, services and amenities that directly tie back to their individual fitness needs and goals.
Ensures all guest are registered through the digital kiosk.
Communicates membership and fitness offers in a clear and concise manner using Company provided presentation tools.
Effectively and professionally enrolls guests using Company sales techniques and protocol.
Adheres to specific Membership Agreement Procedures (MAP) when enrolling members and guest.
On boards new members successfully and assist with all member retention activities in order to drive club profitability.
Consistently achieve or exceed personal and team sales goals. 40% Prospecting and Lead Generation.
Obtain leads externally from within the community using company provided tools/programs. (i.e. Community outreach/Local Promotions, Corporate Sales on-sites)
Generate leads/new business internally through member promotions, referrals, the dissemination of guests passes, and contacting leads generated via phone.
Responsible for effectively setting appointments for all leads and potential new business opportunities.
Communicates and promote local and global marketing campaigns to leads and members.
Manage and follow up on leads/new business by using a Lead Management System.
Executes daily planner to track and plan for successful lead management and selling activities.
Consistently achieve or exceed personal productivity goals 30%
Customer Service Representative/Receptionist, 02/2011 to 12/2016 Catholic Health Initiative – Richmond, TX,
Extensive Data Entry
Receiving of vendor purchasing, credit and inventory adjustments.
High volume inbound and outbound calls
Invoicing filing and faxing
Provided assistance to clients and resolved order issues
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.