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Reliable and friendly shift leader, with management skills whom quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience. Reliable and punctual sales associate who possesses an excellent work ethic and more than 5 years in retail. Areas of expertise include inventory, cash management and exceptional customer service. Service-focused professional and friendly team player with a knack for building productive working relationships. High-achieving sales associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player who also works well independently.
I fluently speak 3 languages; English, Spanish, and German. I can also access major attributes using the Internet. Inventory control procedures Employee scheduling Loss prevention Cash handling accuracy Banking and financial services background Store planning and design Organized Time management Detail-oriented |
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Contributed to a 32% drop in shoplifting through increased awareness and intervention measures.
Routinely helped as many as 102 customers each day in a high-volume retail outlet.
Received various “exceeds expectations” ratings on performance reviews.
Processed an average of 193 transactions each day in a timely manner.
Helped customers select products that best fit their personal needs.Opened and closed the store, which included counting cash drawers and making bank deposits.Answered customers’ questions and addressed problems and complaints in person and via phone.Educated customers on product and service offerings.Consulted with customers on the latest styles and trends.Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.Completed floor replenishment to guarantee size availability and promote customer satisfaction.Held each team member accountable for achieving brand and performance goals.Processed all sales transactions accurately and in a timely fashion.
- Manager: Hanna Horsley.
- Phone Number: (770)547-4457.
- Responsible for keeping clothing, sorting, toy area nice and neat.
- As well as helping customers with any and everything necessary.
- Keeping kids clothes color coordinated, by size and way of easement.
- Supervisor: Sun Kim.
- Phone Number: (770)475-3638.
- Helping prescription customers find all of their health needs as well as making sure they had the cClaireect medicines sent from their doctors.
- Run the registers if need be, there should never be more than 2 people waiting in a single line.
- Supervisor: Bobby Lawson Phone Number: (770)475-3638 I was responsible for opening and closing down registers during the morning as well as the night shift, including the deposit slips.
- Making sure customers were satisfied, and answering all questions, even of the smallest importance, were clearly answered.
- To ensure the store was always kept tidy, and there were no hazards or "accidents" waiting to happen.
Gwinnett Technical College - Lawrenceville, GA
Minor in Business and Journalism.3.7 GPA
Coursework in Adult and Family Health
Student government representative
Central Gwinnett - Lawrenceville, GA
Top 30% of class
Continuing education in Business Administration and HospitalityCoursework in Business, Communications and Organizational Psychology
Production in upselling, dependable, reliable.
Microsoft and technology knowledgeable.
Experienced POS system.
- Great Communication skills.
- I am an excellent people person, and I enjoy making great conversation with those I've never met, nor spoken to.
- Leadership
- I started off as a cashier, and eventually became a shift supervisor. I frequently helped in the pharmacy, which lead me to becoming trained as a pharmacy technician. I enjoy working with people.
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School Attended
- Gwinnett Technical College
- Central Gwinnett
Job Titles Held:
- Sales Associate (seasonal)
- Cashier
- Pharmacy Technician
- Shift Manager
Degrees
- Associate of Science
- High School Diploma
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