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Sales Associate Retail Shoe Store Resume Example

Resume Score: 70%

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SALES ASSOCIATE RETAIL SHOE STORE
Professional Summary
Skills
Work History
Sales Associate Retail Shoe StoreJul 1986 - Jul 1986
MIZL CorporationBaltimore, MD
  • Operated a cash register for cash, check and credit card transactions with 100% accuracy.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Welcomed customers into the store and helped them locate items.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Store ManagerAug 1987 - Dec 1987
MIZL CorporationBaltimore, MD
  • Promoted from Sales Associate to Store Manager within 1 months.
  • Interviewed job candidates and made staffing decisions.
  • Counted cash drawers and made bank deposits.
  • Managed staff of 6 sales associates.
  • Reordered inventory when it dropped below predetermined levels.
  • Hired, trained and evaluated personnel in sales and marketing.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Reported to the Regional manager regarding 1 store and staff issues.
  • Trained and developed new associates on POS system and key sales tactics.
  • Generated repeat business through exceptional customer service.
District ManagerJan 1988 - Sep 1988
MIZL CorporationBaltimore, MD
  • Promoted from Store Manager to District Manager within 6 months.
  • Interviewed job candidates and made staffing decisions.
  • Managed staff of 16 sales associates, 3 lead associates and 3 store managers.
  • Managed accounts receivable for an organization of 22 personnel.
  • Managed payroll for an organization of 22 personnel.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
  • Completed store opening and closing procedures.
  • Researched, contracted construction company, and managed development and opening of 4th store location.
Switchboard OperatorSep 1988 - Dec 1988
State of Maryland - Injured Workers Insurance FundTowson, MD
  • Effectively managed a high-volume of inbound and outbound calls via 15 line switchboard.
  • Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Defused volatile customer situations calmly and courteously.
  • Met or exceeded service and quality standards every review period.
Medical Payment ClerkOct 1988 - Jun 1989
State of Maryland - Injured Workers Insurance FundTowson, MD
  • Entered numerical data into databases in a timely and accurate manner.
  • Reviewed workmans compensation cases for completeness, necessary and required information, for proper payment of medical bills.
  • Pay individual bills on a IBM/VAX computer system.
  • Maintain daily average on data entry keystrokes at a constant level of 95% or higher.
Medical Payment Unit SupervisorJul 1989 - Jul 1992
State of Maryland - Injured Workers Insurance FundTowson, MD
  • Specialized in following technical procedures regarding the applications of Worker's Compensation Law, policies, procedures, rules, regulations set forth by the State Workers Compensation Regulation Commitee to each case.
  • Manage a medical payment unit consisting of 6 personnel.
  • Monitored employee work and developed improvement plans.
  • Maintained compliance with company requirements.
  • Prepared vendor invoices and processed incoming payments.
  • Completed bi-weekly payroll for 6 employees.
  • Met challenging quotas for productivity and accuracy of work.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Processed accounts receivable and accounts payable.
  • Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations.
  • Audited new customer files to verify medical necessity and satisfaction of coverage criteria.
  • Calculated Usual, Customary and Reasonable (UCR) fees.
Medical Unit Control AccountantAug 1992 - Jul 1993
State of Maryland - Injured Workers Insurance FundTowson, MD
  • Facilitated successful internal and external audits through sound and thorough documentation.
  • Composed effective accounting reports summarizing accounts payable data.
  • Researched and resolved accounts payable discrepancies.
  • Coded and entered at least 350 invoices each day into the in-house accounting software.
  • Reconciled vendor statements and handled payment complaints or discrepancies.
  • Processed accounts receivable and accounts payable.
  • Recommended operational improvements based on tracking and analysis.
  • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
  • Identified process improvements in the day-to-day functioning of the department.
  • Created and maintained computerized financial record management systems to record and process data and generate reports.
Education
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • MIZL Corporation
  • State of Maryland - Injured Workers Insurance Fund

Job Titles Held:

  • Sales Associate Retail Shoe Store
  • Store Manager
  • District Manager
  • Switchboard Operator
  • Medical Payment Clerk
  • Medical Payment Unit Supervisor
  • Medical Unit Control Accountant

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