sales associate retail sales third key holder resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Driven Optical Sales Associate with optical experience and working knowledge of current optical and practices. Works closely with doctors and staff to create welcoming environment for patients. Interprets prescriptions, conducts patient visual needs assessments and recommends frames and lenses to support growth of busy optical shop.

  • Supervision & leadership
  • Organizational skills
  • Critical thinking
  • Customer service
  • Fluent in Spanish
  • People skills
  • Decision-making
  • Multitasking
  • Guest relations
  • Department coordination
  • Behavior management techniques
  • Dependable
  • Punctual
  • Hospitality
  • Team leader
Sales Associate/Retail Sales Third Key Holder, 02/2022 to Current
Marquette UniversityMilwaukee, WI,
  • Oversees the floor
  • Opened and closed store while following proper procedures in a timely fashion.
  • Leads associates so that they complete tasks in a time efficient manner.
  • Assist as Optometric Technician, Receptionist, and contact lens specialist
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Cross-sold products to boost overall sales purchases.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Applied knowledge of frames, lens designs and materials to assist patients in selection of eyewear.
  • Processed eyeglasses orders and monitored status to verify and notify patients for dispensing.
  • Maintained inventory and optical retail area to provide safe, clean, organized and inviting environment for patients and practice.
  • Calculated insurance co-pays based on eligibility, prepared work orders for optical lab and verified, dispensed and adjusted eyeglasses.
  • Followed-up on patient progress of adapting to dispensed eyewear and performed adjustments and repairs.
  • Measured pupillary distances, segment heights, lens base curves and frame size for eyeglasses fabrication.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Stayed up to date on store promotions, payment policies and security practices.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
Daycare Teacher, 07/2018 to 12/2020
Kennedy Krieger InstituteBaltimore, MD,
  • Organized and led activities to promote physical, mental and social development
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Communicated with children's parents and guardians about daily activities, behaviors and problems.
  • Taught children foundational skills in colors, shapes and letters.
  • Organized and led activities to promote physical, mental and social development.
  • Implemented hands-on, play-based strategies for experiential learning.
  • Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
  • Monitored children's play activities to identify additional learning opportunities or behavioral issues.
  • Enhanced sensory abilities by giving children access to numerous textures and shapes.
  • Read aloud and played alphabet games to encourage early literacy.
  • Supported children's emotional and social development by adapting communication tactics for differing client needs.
Housekeeping/Supervisor, 03/2016 to 05/2018
Springhill Suites By MarriottCity, STATE,
  • Supervised and supported housekeeping personnel to maximize quality of service and performance
  • Reviewed employee performance and devised an improvement plan to achieve
  • Assisted the front desk to respond promptly to guest requests and promote positive experience
  • Provided cleaning services to all guests at the time they felt most comfortable with.
  • Reviewed employee performance and devised improvement plan to achieve goals.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
Classroom Assistant, to
McCarton FoundationCity, STATE,
  • Participate in training and educational modules on autism and training in ABA Therapy
  • Work one-on-one with children receiving Early Intervention services under the direct supervision of Special Education Teachers and certified personnel
  • Collaborate with related service providers including Speech Therapists, Occupation
  • Therapists, and other professionals.
  • Helped students to develop good behavioral habits through positive reinforcement and encouragement in studies as well as discipline and careful use of physical intervention when required.
  • Assisted teachers in printing class handouts and worksheets and distributing to students during classroom sessions.
  • Assisted classroom teachers with accomplishing instructional goals by mentoring students, leading activities and implementing lesson plans.
  • Cleaned and organized classrooms, materials and supplies.
  • Monitored students in class, hallways and cafeteria to enforce school rules.
Education and Training
Certificate: Phlebotomy, EKG, Medical Terminology, Expected in 10/2021 to Westchester Community College - Big Apple Training, Bronx, NY,
High School Diploma: , Expected in 06/2014 to Palisade Preparatory - Yonkers, NY,
Native/ Bilingual
  • Phlebotomy Technician (PT)
  • ECG Certified

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Resume Overview

School Attended

  • Westchester Community College
  • Palisade Preparatory

Job Titles Held:

  • Sales Associate/Retail Sales Third Key Holder
  • Daycare Teacher
  • Housekeeping/Supervisor
  • Classroom Assistant


  • Certificate
  • High School Diploma

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