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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Punctual retail sales professional focused on exceeding expectations and building customer loyalty. Flexible schedule and strong mathematical aptitude. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service. Retail Sales Associate with more than 30 years in the retail industry. Areas of expertise include sales, customer relations and inventory management. Organized, independent worker with strong time-management skills.
Highlights
  • Cash handling accuracy
  • Mathematical aptitude
  • Organized
  • Time management
  • Detail-oriented
  • Detail-oriented
  • Excellent multi-tasker
  • Superb sales professional
  • Strong communication skills
  • Loss prevention
Experience
Sales Associate, Keyholder, 09/2015 - 03/2016
Express, Inc. Temecula, CA, Completed purchases with cash, credit and debit payment methods. Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received. Maintained daily record of all transactions. Completed floor replenishment to guarantee size availability and promote customer satisfaction. Maintained visually appealing and effective displays for the entire store. Met incoming customers and provided immediate assistance.
Sales Associate, 09/2014 - 2016
Hudson's Bay Company Troy, MI, Helped customers select products that best fit their personal needs. Maintained visually appealing and effective displays for the entire store. Completed floor replenishment to guarantee size availability and promote customer satisfaction.
B2B sales associate, Account Manager, 03/2007 - 10/2007
Admarketplace New York, NY,
  • Contacted contractors by phone to sell service for helping them to increase their business.
  • Answered any.
  • questions in regards to appointments and billing issues.
  • Followed up with all customers each week to verify that they were satisfied with purchases.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Actively pursued personal learning and development opportunities.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
Sale associate, Stock clerk, 10/2006 - 01/2007
Catholic Health Services North Miami, FL,
  • Operated a cash register for cash, check and credit card transactions.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Alerted customers to upcoming sales events and promotions.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company's mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Verified that all customers received receipts for their purchases.
  • Followed merchandising guidelines to present visually appealing displays.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
  • Actively pursued personal learning and development opportunities.
  • Strategically scheduled team members to maintain optimal staffing levels at all times.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Maintained established merchandising standards, including window, sales floor and promotional displays.
Bookkeeper, 01/2006 - 03/2007
G. I Joe's Inc City, STATE,
  • Entered financial data into the company accounting database to be verified and reconciled.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Reconciled company bank, credit card and line of credit accounts.
Assistant Teacher, 08/2005 - 03/2006
ShiningStars Preschool City, STATE,
  • Successfully improved student participation in the classroom through integration of creative role-playing exercises.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
  • Improved student's analytical skills by introducing writing skills.
Education
High School Diploma: , Expected in
-
Amity High School - Amity, OR
GPA:
General, Swing Chior, Drill Team, 1978
Skills
Account reconciliations, accounting, analytical skills, billing, Cash handling, cash register, cash register, closing, Strong interpersonal skills, Computer literate, Credit, customer relations, customer satisfaction, customer service, database, Detail-oriented, financial, inventory, listening, Merchandising, window, policies, POS, problem solver, record keeping, reporting, Retail, Retail sales, sales, staffing, store merchandising, Swing, team player, telephone, phone, time management, writing skills

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Resume Overview

School Attended

  • Amity High School

Job Titles Held:

  • Sales Associate, Keyholder
  • Sales Associate
  • B2B sales associate, Account Manager
  • Sale associate, Stock clerk
  • Bookkeeper
  • Assistant Teacher

Degrees

  • High School Diploma

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