Reliable and friendly Sales Associate who quickly learns and masters new concepts and skills.
Passionate about helping customers and creating a satisfying shopping experience.
Trained department supervisor who is highly energetic, outgoing and detail-oriented. Handles multiple
responsibilities simultaneously while providing exceptional customer service.Experienced Retail Merchandiser versed in using product placement, end of aisle product displays and points of purchase displays to the manufacturer's best advantage.
Reliable and punctual team worker POS systems
Neat, clean and professional appearance Cash handling accuracy
Delivers exceptional customer service Inventory control procedures
Proven leader Loss prevention comprehension
Excellent communication skills
Recognized by peers and management for going above and beyond normal job functions.
Assisted in running a Phase 2 store and maintaining 90% inspection score with excellent
customer service, cleanliness and food handling.
Routinely helped as many as 100 customers each day in a high-volume retail outlet.
Met monthly conversion, UPT and sales goals for several months straight.
Promoted to Intimates Specialist after only six months of employment.
Promoted to Department Supervisor after only twelve months of employment.
Sales Associate/Key Holder10/2013 to 12/2014Payless ShoesourceBatavia, NY
Maintained knowledge of current promotions, policies regarding payment and exchanges, and
Placed special orders and called other stores to find desired items.
Recommended merchandise based on customer needs.
Operated a cash register to process cash, check and credit card transactions.
Guided customers in choosing items that reflected personal style and shape.
Explained information about the quality, value and style of products to Influence customer buying
Replenished floor stock and processed shipments to ensure product availability for customers.
Opened and closed the store
Assisted with the yearly audit.
Crew Member/ Shift Manager04/2007 to 10/2013Wendy's RestaurantBatavia, NY
Continually monitored restaurant and took appropriate action to ensure food quality and service
standards were consistently met.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Assigned tasks and oversaw the direction of employees to ensure compliance with food safety
procedures and quality control guidelines.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food
and beverage products to ensure quality.
Developed and maintained exceptional customer service standards.
Men's Department Supervisor02/2015 to CurrentKohlsBatavia, NY
Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Helped customers select products that best fit their personal needs.
Completed floor replenishment to guarantee size availability and promote customer satisfaction. Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
Merchandised, replenished, and maintained department to best suit the store stales and customer needs.
Education and Training
Batavia High School
High SchoolBatavia, NY, United States
High School DiplomaPenn Foster High School
High School Regents Diploma
Highly experienced in friendly customer service.
Trained merchandiser with the ability to maintain cleanliness of a department while encouraging sales.
Expert in cash handling with over 8 years of experience.