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Sales Associate Key Holder resume example with 2+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Authorized to work in the US for any employer.

Skills
  • Flexible Work Schedule
  • Cash Handling and Reconciliation
  • Handling Complaints and Inquiries
  • Scheduling and Time-Tracking
  • Customer Service Management
  • Merchandise Quality Assurance
  • Health and Safety Procedures
  • Computer Proficiency
  • Social Perceptiveness
  • Positive and Upbeat
Experience
01/2021 to 08/2021 Sales Associate/Key Holder Miller International Inc. | Fort Worth, TX,
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
  • Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.
  • Operated cash register.
  • Maintained store in clean and neat manner.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Set up visually appealing promotional displays.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
04/2019 to 02/2020 Sales Associate, Cashier Express, Inc. | Michigan City, IN,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Met high productivity standards in processing payments for customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
08/2018 to 03/2019 Line Cook Oregano's | Littleton, CO,
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Kept stations stocked and ready for use to maximize productivity.
  • Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
  • Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Grilled and deep fried various foods from meats to potatoes.
12/2017 to 07/2018 Server/Hostess Marriott International | Riviera Beach, FL,
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Set up dining room to meet hospitality and service standards.
  • Stocked server areas with supplies before, during and after shifts.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Resolved customer concerns with friendly and knowledgeable service.
03/2017 to 09/2017 Host Town Hall DC | City, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Answered telephone to provide dining information and take party reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
  • Notified server after seating parties in section to facilitate prompt service.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Set up and decorated menu marketing boards with current meal and drink specials.
Education and Training
Expected in 05/2023 Bachelor of Arts | Humanities Portland State University, Portland, OR, GPA:
Expected in 06/2018 | Woodrow Wilson High School, Washington, DC GPA:

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Resume Overview

School Attended

  • Portland State University
  • Woodrow Wilson High School

Job Titles Held:

  • Sales Associate/Key Holder
  • Sales Associate, Cashier
  • Line Cook
  • Server/Hostess
  • Host

Degrees

  • Bachelor of Arts

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