sales associate key holder resume example with 2+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Responsible Sales Key Holder with three years of hands-on experience providing quality customer service in retail settings. Strong communicator possessing excellent problem-solving and multitasking abilities. Expertise in inventory preparation, loss prevention and employee scheduling and coaching. Proficient in microsoft and excel. Punctual individual comfortable standing for long periods of time and lifting up to 30 pounds.
Skills
Staff Coaching and Training
Cash Handling and Reconciliation
Inventory Management
Reporting and Performance Analysis
Merchandise Promotion and Display
Sales Leadership
Computer Proficiency
Retail Operations
Financial Recordkeeping
Analyzing Profitability
Implementing Pricing Strategies
Team Building and Motivation
Handling Complaints and Inquiries
Microsoft Office
Decision Making
Multitasking and Prioritizing
Positive and Upbeat
Marketing and Advertising
Persuasive Negotiation
Administrative Documentation
Salesforce Software
Critical Thinking
Retail Industry Experience
Records Organization
Product Assessments
Education
Wake Technical Community CollegeRaleigh, NCExpected in 01/2023 ā āAssociate of Arts:International Business - GPA:
Coordinated store products and conducted inventory counts to maintain merchandise flow.
Trained team members in successful strategies to meet operational and sales targets.
Designed and built over numerous displays to generate customer interest in store merchandise.
Used weekly financial data to analyze company growth and optimize operational strategies.
Opened inventory boxes and restocked shelves.
Tracked and prioritized work orders to meet daily production requirements
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Opened and closed store seven days per week by counting registers, making deposits and storing and filing all daily paperwork.
Rotated stock according to dates and protocols.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to employees.
Grand Pacific Palisades Resort - Front Desk Agent Oxnard, CA, 11/2019 - 03/2020
Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment and shopping activities.
Used internal software to process reservations, check-ins and check-outs.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Took reservations over phone, in person and via computer for guests and provided confirmation information.
Prepared weekly employee work schedules for team members.
Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Educated guests on hotel security features and instructed on important information regarding safety processes and procedures.
Extrahop Networks - Front Desk Coordinator Los Angeles, CA, 02/2019 - 11/2019
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Oversaw fast-paced front desk operations and guests' needs at busy facility.
Delivered above-and-beyond service to guests by making outside venue reservations and setting up tours.
Answered customer telephone calls promptly and appropriately handled needs.
Apricot Lane Boutique - Sales Associate/ Key Holder City, STATE, 08/2017 - 09/2018
Operated POS system to total purchases and receive and process cash and credit payments.
Coordinated store products and conducted inventory counts to maintain merchandise flow.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Assisted customers by locating, describing and explaining use and care of merchandise.
Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to employees.
Constructed cardboard and window merchandise displays, organized shelves and racks and maintained clean sales floor to promote visually appealing shopping environment.
Collaborated with store employees to achieve established sales objectives and goals, boosting overall sales number of percentage.
Opened and closed store seven days per week by counting registers, making deposits and storing and filing all daily paperwork.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Completed store opening and closing procedures.
Tracked and prioritized work orders to meet daily production requirements
Submitted reports to senior management to aid in business decision-making and planning.
Improved customer service by projecting friendly and knowledgeable attitude.
Provided sales feedback to management to address concerns in sales reports.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Used weekly financial data to analyze company growth and optimize operational strategies.
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