sales associate key holder resume example with 2+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Hello, my name is Jessica Jaykale Claire. I was born on Dec 2, 1998. I’m a mother to two children and currently engaged. I’m a very creative, talkative, and outgoing person. I graduated from Kirtland Central High School in May of 2017. I attended San juan College from Fall of 2016 to Summer of 2019. I am going to continue my education in cosmetology and Occupational Therapy. I did receive an award when attending school of being on the honor roll for the Fall semester of 2017. My skills include of that I can work under pressure and at a fast pace. When problems arise, I am a critical thinker and will have more than one option to solve the problem in particular. My hobbies include of sewing,crocheting, gardening, playing video games, going to the gym, painting, and reading. I am also a organized person while working and at home.

  • Merchandise Promotion and Display
  • Communication
  • Handling Complaints and Inquiries
  • Financial Recordkeeping
  • Analyzing Profitability
  • Implementing Pricing Strategies
  • Retail Operations
  • Sales Leadership
  • Recruitment and Training
  • Decision Making
  • Reporting and Performance Analysis
  • Customer Service Management
  • Scheduling and Time-Tracking
  • Cash Handling and Reconciliation
  • Microsoft Office
  • Team Building and Motivation
  • Computer Proficiency
  • Flexible Work Schedule
  • Inventory Management
  • Multitasking and Prioritizing
  • Problem Anticipation and Resolution
  • Product Assessments
  • Creativity and Originality
  • Performance Monitoring
  • Critical Thinking
  • Cycle Counts and Audits
  • Departmental Procedures
  • Employee Training
  • Product Sales
  • Relationship Building
  • Basic Mathematics
  • Shelving
  • Willingness to Learn
  • Marketing and Advertising
San Juan College Farmington, NM Expected in 05/2032 the near future : Cosmetology Education / Occupational Therapy - GPA :

I started SJC around the fall of 2016 due to getting the opportunity of taking Dual Credit my senior year of high school. I then carried on my college education after graduating and attending Full Time up until the summer of 2019. Within that time from starting and taking a pause, I did receieve an award for having high grades for that current semester. I am planning on going back to continue my education in cosmetology. I am also considering to go back for Occupational Therapy once I finish cosmetology.

Kirtland Central High School Kirtland, NM, Expected in 05/2017 High School Diploma : - GPA :
Work History
Tory Burch - Sales Associate/Key Holder
Merrimack, NH, 05/2020 - 03/2022

Greet customers as they come in the store and greet them out as they leave. I cut fabric at the cutting table while helping other customers with questions they needed hep with. Worked register, put fabric and other merchandise away. Sanitize the carts, bathrooms, door handles, cutting counter, register area. Pick up online orders and take them out to customer. Ask customers to sign up our rewards program and to be in our system while explaining why it would be good to be apart of the rewards program and in our system.
I was a key holder as well, in that position I opened and closed the store, count the registers while opening and closing, running the deposits to the bank, made sure the store merchandise was up to date, changed store layouts, and assisting in more within the store either with customers or major store duties. I also had to deal with writing out the sales goal for the day for the store and making sure everyone met their goal in asking customers to sign up for the Joanns Rewards Program and to make sure they're in our system and had the app downloaded on their phone for coupons or to sign up to just receive mailing coupons.

  • Operated POS system to total purchases and receive and process cash and credit payments.
  • Coordinated store products and conducted inventory counts to maintain merchandise flow.
  • Completed opening and closing tasks by cashing out registers, inspecting security and alarm systems, preparing bank deposits and delegating daily tasks to employees.
  • Collaborated with store employees to achieve established sales objectives and goals, boosting overall sales.
  • Assisted customers by locating, describing and explaining use and care of products.
  • Constructed cardboard and window merchandise displays, organized shelves and racks and maintained clean sales floor to promote visually appealing shopping environment.
  • Counted out cash drawers and balanced totals.
  • Improved customer service by projecting friendly and knowledgeable attitude.
  • Trained and mentored new employees.
  • Opened and closed store most days per week by counting registers, making deposits and storing and filing all daily paperwork.
  • Processed cash, credit, debit and check payments.
  • Opened inventory boxes and restocked shelves.
  • Accepted and processed customer returns.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Rotated stock according to dates and protocols.
  • Broke down boxes and disposed of trash.
  • Loaded and unloaded merchandise from trucks to organize warehouse and backroom spaces.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Directed customers to correct store locations.
  • Monitored security areas during busy periods.
  • Provided sales feedback to management to address concerns in sales reports.
Little Lukes - Substitute Teacher
East Syracuse, NY, 07/2019 - 02/2020

I go to schools within the district from Kirtland to Shiprock and Newcomb. I substitute for the grade levels pre-kindergarten through high school, including special education. For this job I would have to think on the spot for being in the classroom, especially when there is no lesson plan left for me. I help the children with their assignments, homework, or what they need help with. I leave a note on how each class was during that day or week while I was in the class.

  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
Forward - Sales Associate
Portland, OR, 05/2019 - 07/2019

Being a Sales Associate for Sears, I would greet customers as they enter the store with a smile and say "Have a Nice Day "with a smile when they leave. I would make sure the store is clean and the clothing items were properly organized. I would check the dressing rooms every 10 to 15 minutes to make sure they are clean as well. If I was working in the back, I would organize the clothing and would unbox the shipments we received. I handled money while working the register and when closing. I also would handle all of the jewelry when opening and closing. I would also ask customers to sign up for in store credit and MasterCard's.
Responsible for the Mens/Jewelry Department department
Answered incoming calls
Educated customers about Credit Cards/ items they purchased
Assisted with returns
Responsible for store displays
Stocked the floor
Provided pleasant customer service
Completed an average of Customers Signing up for credit in store transactions per day

  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.

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Resume Overview

School Attended

  • San Juan College
  • Kirtland Central High School

Job Titles Held:

  • Sales Associate/Key Holder
  • Substitute Teacher
  • Sales Associate


  • the near future
  • High School Diploma

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