Sales Associate Front Desk Receptionist resume example with 4+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

College student pursuing major in Paralegal Studies seeking opportunity to work and grow under guidance of experienced Law Firms. Offering specialized knowledge in customer service. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Team-oriented with strong administration skills and record keeping . Excited to gain invaluable hands-on experience while helping clients achieve goals.

  • Office Supplies Inventory Management
  • Sensitive Information Handling
  • Decision-Making Abilities
  • Strategic Planning
  • Mail Processing
  • File And Database Management
  • Stocking And Replenishing
  • Work Independently
  • Monitoring
  • Court Orders
  • Computer Tracking
  • Court Procedures
  • Court Documents
  • Court Documents
  • Court Proceedings
Work History
10/2019 to Current Sales Associate/Front Desk Receptionist Ardent Health Services | Topeka, KS,
  • Check-in members and guest - Contact members, package holders, leads, missed guest about monthly promotions - Sale memberships - Take guest on tours - Answer phone calls - Reconcile classes and charge clients - Open and close studio - Organize, scan, and file documents at end of each shift - Contact log any information about client's or potential client's for coworkers or for personal use - Create new accounts for new clients - Customer service - Keep studio faculty clean and organized.
  • Managed over 40 calls per day.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Swiftly respond to requests and other inquiries made via establishment website, email, or phone.
  • Promptly answered multi-line phone system and greeted callers enthusiastically.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Calculated billings and processed payments to member's accounts, reviewing all charges with guests at checkout.
  • Retrieved mail, packages, and documents on behalf of guests, promptly verifying receipt and arrange for pickup or transmittal.
  • Implemented up-selling strategies, encompassing recommendations of accessories, and complementary purchases.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
05/2019 to 07/2019 Receptionist Shreve & Co | City, STATE,
  • Processing transactions - Restock supplies for sales associates on all floors - Provide customers with drinks - Answer phone calls - File paperwork - Open and close POS systems.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
  • Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Handled credit and debit card payment processing to complete purchasing experience.
03/2016 to 06/2019 Kids Club Attendant/ Front Desk/ Graveyard 24 Hour Fitness USA Inc. | City, STATE,
  • Take care of members and guest’s children during kids club hours; playing games, watch movies, arts, and crafts.
  • Clean stockroom and kids club facility - Provide customer service to club members and guests.
  • Check-in members - Cashier - Restock products - Help members make payments, set up new online payments, and warn members if there are any issues with their membership.
  • Check-in guests and provide information about membership options; initiate guest passes - Enroll guests up with membership's - Promote facilities assets and monthly promotions.
  • Handled over several thousands of dollars in cash during closing hours- Deposited money into safe - Closed register and on site store .
  • Set up personal training and enrollment appointments for any member and guest.
  • Take notes on every guest that comes in to provide coworker’s full detailed information on what guest's are looking for.
  • Worked with children individually and in groups to teach social, communicative, and problem-solving skills.
  • Performed effective schedule balance between rest periods, active play, and instruction.
  • Cared for children ages 6 months to 12 years old in nurturing and age-appropriate way.
Expected in 01/2022 Associates | Paralegal Studies Skyline Community College, San Bruno, CA, GPA:
Expected in 05/2016 High School Diploma | Abraham Lincoln High School, San Francisco, CA, GPA:

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Skyline Community College
  • Abraham Lincoln High School

Job Titles Held:

  • Sales Associate/Front Desk Receptionist
  • Receptionist
  • Kids Club Attendant/ Front Desk/ Graveyard


  • Associates
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: