, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Dependable and trustworthy individual with four years of customer service and sales experience. Motivated and enthusiastic to utilize skills to support employer's success. Eager to learn new skills focused on maximizing business success. Respected for professionalism and excellence in customer service.
Skills
Microsoft Word, Excel
Google Programs: such as Meet, Drive, Classroom, Slides, Sheets, Docs, Calendar
Internet: navigating and researching information; eMail: compose, respond, forward, search
Trustworthy and Dependable
Leadership
Teamwork and Collaboration
Organization
Time Management
Effective Communication: verbal and written
Customer Service
Work History
08/2021 to CurrentSales AssociateTrue Religion Apparel, Inc. | Las Vegas, NV,
Accept payments while handling monetary transactions with honesty and efficiency; operating cash register, computer, and credit/debit device
Provide positive first impressions to welcome customers in store and by phone
Help customers locate products and check store system for merchandise inventory
Answer phone and in store customer questions regarding merchandise
Engage with customers to effectively build rapport and lasting relationships and loyal customer support
Solve customer challenges by offering relevant suggestions of merchandise
Increase sales by offering advice on purchases and promoting additional product(s)
Maintain customer satisfaction with quick and professional handling of product returns, and assist customer with other selections
Organized and assist in product placement and visual merchandising; maintaining attractive and inviting appearance which engages customers and promotes merchandise sales
Stock shelves to maintain visual appeal
Assist new hires in company processes, merchandise knowledge, customer service, and sales techniques
11/2020 to 06/2021Sales AssociateTrue Religion Apparel, Inc. | Miami, FL,
Key holder who opened and/or closed store
Prepared large cash deposits with zero discrepancies
Accepted payments while handling monetary transactions with honesty and efficiency; operating cash register, computer, and credit/debit device
Delivered paperwork and inventory between office and store
Provided positive first impressions to welcome customers in store and by phone
Helped customers locate products and checked store system for merchandise inventory
Answered phone and in store customer questions regarding inventory
Engaged with customers to effectively build rapport and lasting relationships and loyal customer support
Solved customer challenges by offering relevant suggestions of merchandise
Increased sales by offering customers advice on purchases and promoting additional product(s)
Educated associates on market trends
Maintained customer satisfaction with quick and professional handling of purchases, product returns, and assisted customers with other selections
Organized and stocked shelves and racks to maintain visual appeal, engage customers, and promote merchandise sales
Assisted in product placement and visual merchandising; maintaining attractive and inviting appearance which engaged customers and promoted merchandise sales
07/2019 to 10/2020Sales RepresentativeMolson Coors Brewing Company | Elkton, UT,
Key holder who opened and/or closed store
Prepared large cash deposits with zero discrepancies
Accepted in store, online, and telephone payments while handling monetary transactions with honesty and efficiency; operating cash register, computer program, and credit/debit device
Accurately operated store inventory program; pricing, labeling, and tagging merchandise
Accurately assisted in maintaining online store; listing with description, cost, and photo
Provided positive first impressions to welcome customers in store and by phone
Helped customers locate merchandise
Answered phone and in store customer questions regarding inventory
Engaged with customers to effectively build rapport and lasting relationships and loyal customer support
Increased sales by offering advice on purchases and promoting additional inventory
Solved customer challenges by offering relevant suggestions of merchandise
Assisted management with marketing trends
Maintained customer satisfaction with quick and professional handling of purchases, product returns, and assisted customers with other selections
Organized and assisted in product placement and visual merchandising; maintaining attractive and inviting appearance which engaged customers and promoted merchandise sales
Increased sales and cash flow by discounting merchandise of older inventory
Collaborated with management to determine areas of slow moving merchandise brands and develop resolution to increase profitability
Trained and mentored new sales associates
04/2018 to 05/2019Sales AssociateTrue Religion Apparel, Inc. | Tulalip, WA,
Accepted in store payments while handling monetary transactions with honesty and efficiency; operating cash register, computer program, and credit/debit device
Accurately operated store inventory program; pricing, labeling, and tagging merchandise
Provided positive first impressions to welcome customers in store and by phone
Helped customers locate merchandise
Answered phone and in store customer questions regarding inventory
Engaged with customers to effectively build rapport and lasting relationships and loyal customer support
Solved customer challenges by offering relevant suggestions of merchandise
Maintained customer satisfaction with quick and professional handling of purchases and assisted customers with other selections
Organized and assisted in product placement
Maintained attractive and inviting appearance which engaged customers and promoted merchandise sales
Education
Expected in Associate of Science | Health Science, Radiology/ImagingCentral Carolina Technical College, Camden, SC, GPA:
Attended 08/2021-05/2022
Expected in 06/2021High School Diploma | Lugoff-Elgin High School, Lugoff, SCGPA:
Honors
BETA Club (2017-2021)
National Technical Honor Society (2019-2021)
Extracurricular Activities & Organizations
Student Council Freshman Class Representative (2017-2018)
Yearbook Staff (2018-2021)
Scholarships
Central Carolina Scholars Scholarship Recipient
Relevant Coursework
Health Science Completor
Additional Information
Volunteer & Community Involvement
Arts Center of Kershaw County
Teacher assistant
Responsibilities: setup and clean up of materials, assisting students with projects, and monitoring students during breaks.
Kershaw County Humane Society
Play with and walk animals
Malvern Hill Baptist Church, Camden, South Carolina
Fall Festival, operate various stations at the carnival
Winnsboro First Baptist Church, Winnsboro, South Carolina
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