LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Dependable and trustworthy individual with four years of customer service and sales experience. Motivated and enthusiastic to utilize skills to support employer's success. Eager to learn new skills focused on maximizing business success. Respected for professionalism and excellence in customer service.

Skills
  • Microsoft Word, Excel
  • Google Programs: such as Meet, Drive, Classroom, Slides, Sheets, Docs, Calendar
  • Internet: navigating and researching information; eMail: compose, respond, forward, search
  • Trustworthy and Dependable
  • Leadership
  • Teamwork and Collaboration
  • Organization
  • Time Management
  • Effective Communication: verbal and written
  • Customer Service
Work History
08/2021 to Current Sales Associate True Religion Apparel, Inc. | Las Vegas, NV,
  • Accept payments while handling monetary transactions with honesty and efficiency; operating cash register, computer, and credit/debit device
  • Provide positive first impressions to welcome customers in store and by phone
  • Help customers locate products and check store system for merchandise inventory
  • Answer phone and in store customer questions regarding merchandise
  • Engage with customers to effectively build rapport and lasting relationships and loyal customer support
  • Solve customer challenges by offering relevant suggestions of merchandise
  • Increase sales by offering advice on purchases and promoting additional product(s)
  • Maintain customer satisfaction with quick and professional handling of product returns, and assist customer with other selections
  • Organized and assist in product placement and visual merchandising; maintaining attractive and inviting appearance which engages customers and promotes merchandise sales
  • Stock shelves to maintain visual appeal
  • Assist new hires in company processes, merchandise knowledge, customer service, and sales techniques
11/2020 to 06/2021 Sales Associate True Religion Apparel, Inc. | Miami, FL,
  • Key holder who opened and/or closed store
  • Prepared large cash deposits with zero discrepancies
  • Accepted payments while handling monetary transactions with honesty and efficiency; operating cash register, computer, and credit/debit device
  • Delivered paperwork and inventory between office and store
  • Provided positive first impressions to welcome customers in store and by phone
  • Helped customers locate products and checked store system for merchandise inventory
  • Answered phone and in store customer questions regarding inventory
  • Engaged with customers to effectively build rapport and lasting relationships and loyal customer support
  • Solved customer challenges by offering relevant suggestions of merchandise
  • Increased sales by offering customers advice on purchases and promoting additional product(s)
  • Educated associates on market trends
  • Maintained customer satisfaction with quick and professional handling of purchases, product returns, and assisted customers with other selections
  • Organized and stocked shelves and racks to maintain visual appeal, engage customers, and promote merchandise sales
  • Assisted in product placement and visual merchandising; maintaining attractive and inviting appearance which engaged customers and promoted merchandise sales
07/2019 to 10/2020 Sales Representative Molson Coors Brewing Company | Elkton, UT,
  • Key holder who opened and/or closed store
  • Prepared large cash deposits with zero discrepancies
  • Accepted in store, online, and telephone payments while handling monetary transactions with honesty and efficiency; operating cash register, computer program, and credit/debit device
  • Accurately operated store inventory program; pricing, labeling, and tagging merchandise
  • Accurately assisted in maintaining online store; listing with description, cost, and photo
  • Provided positive first impressions to welcome customers in store and by phone
  • Helped customers locate merchandise
  • Answered phone and in store customer questions regarding inventory
  • Engaged with customers to effectively build rapport and lasting relationships and loyal customer support
  • Increased sales by offering advice on purchases and promoting additional inventory
  • Solved customer challenges by offering relevant suggestions of merchandise
  • Assisted management with marketing trends
  • Maintained customer satisfaction with quick and professional handling of purchases, product returns, and assisted customers with other selections
  • Organized and assisted in product placement and visual merchandising; maintaining attractive and inviting appearance which engaged customers and promoted merchandise sales
  • Increased sales and cash flow by discounting merchandise of older inventory
  • Collaborated with management to determine areas of slow moving merchandise brands and develop resolution to increase profitability
  • Trained and mentored new sales associates
04/2018 to 05/2019 Sales Associate True Religion Apparel, Inc. | Tulalip, WA,
  • Accepted in store payments while handling monetary transactions with honesty and efficiency; operating cash register, computer program, and credit/debit device
  • Accurately operated store inventory program; pricing, labeling, and tagging merchandise
  • Provided positive first impressions to welcome customers in store and by phone
  • Helped customers locate merchandise
  • Answered phone and in store customer questions regarding inventory
  • Engaged with customers to effectively build rapport and lasting relationships and loyal customer support
  • Solved customer challenges by offering relevant suggestions of merchandise
  • Maintained customer satisfaction with quick and professional handling of purchases and assisted customers with other selections
  • Organized and assisted in product placement
  • Maintained attractive and inviting appearance which engaged customers and promoted merchandise sales
Education
Expected in Associate of Science | Health Science, Radiology/Imaging Central Carolina Technical College, Camden, SC, GPA:

Attended 08/2021-05/2022

Expected in 06/2021 High School Diploma | Lugoff-Elgin High School, Lugoff, SC GPA:

Honors

  • BETA Club (2017-2021)
  • National Technical Honor Society (2019-2021)

Extracurricular Activities & Organizations

  • Student Council Freshman Class Representative (2017-2018)
  • Yearbook Staff (2018-2021)

Scholarships

  • Central Carolina Scholars Scholarship Recipient

Relevant Coursework

  • Health Science Completor
Additional Information

Volunteer & Community Involvement

Arts Center of Kershaw County

  • Teacher assistant
  • Responsibilities: setup and clean up of materials, assisting students with projects, and monitoring students during breaks.

Kershaw County Humane Society

  • Play with and walk animals

Malvern Hill Baptist Church, Camden, South Carolina

  • Fall Festival, operate various stations at the carnival

Winnsboro First Baptist Church, Winnsboro, South Carolina

  • Vacation Bible School teacher assistant

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    School Attended

    • Central Carolina Technical College
    • Lugoff-Elgin High School

    Job Titles Held:

    • Sales Associate
    • Sales Associate
    • Sales Representative
    • Sales Associate

    Degrees

    • Associate of Science
    • High School Diploma

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