sales associate resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering [Number] years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Sales
Product and Service Sales
Excellent Communication Skills
Cash Handling Accuracy
Learning Strategies
Operation Monitoring
Refunds Exchanges and Adjustments
Processing Item Returns
Accurate Money Handling
Merchandising Understanding
Listening Skills
Merchandising Knowledge
Cash Register Operation
Merchandising
Cleaning
Sales Goals
Written and Oral Communication Skills
Problem-Solving Skills
Item Location
Negotiations
Exceptional Customer Service
Reading Comprehension Skills
Experience
Sales Associate, 01/2020 to 04/2021 Audioeye, Inc. – New York, NY,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Won store sales competition for [Task], resulting in [Result].
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Surpassed daily sales goals [Number]% by cross-selling [Product or Service] and promoting additional products.
Processed orders through [System] and coordinated product deliveries.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Helped average of [Number] customers per day by responding to inquiries and locating products.
Store Manager, 07/2017 to 09/2019 Walgreens – Muskegon, MI,
Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
Resolved customer problems by investigating issues, answering questions and building rapport.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
Boosted sales by [Number]% by cultivating customer rapport and delivering superior customer service.
Diminished total loss by [Number]% by implementing effective operational improvements.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
Managed inventory tracking and physical inventory counts to minimize loss.
Assessed, optimized and elevated operations to target current and expected demands.
Oversaw all store operations while generating $[Amount] in monthly sales.
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Updated store pricing, signage and merchandising to promote specials, sales and discounts.
Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
Corrected operational discrepancies by developing and executing process improvements.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Assistant Store Manager, 01/2016 to 06/2017 Rothys – Washington, DC,
Recruited and hired individuals demonstrating passion, dedication and added value to team.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Built proactive and productive relationships with [Job title] and business agents to maintain operational efficiency.
Promoted and supported strong relationships with local community organizations in surrounding area.
Fielded customer complaints, resolved disputes and answered questions to promote store engagement and effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Education and Training
High School Diploma: , Expected in 06/2011 to Robert E Lee High School - Jacksonville, FL, GPA:
: , Expected in to Florida State College At Jacksonville - Jacksonville, FL GPA:
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