, San Francisco, CA(555) 432-1000, resumesample@example.com
Professional Summary
Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
Skills
Great customer service
Fast learner
Reliable and hardworking
Can accomplish any task I'm given
Sales training
Multi-tasking strength
Cash register operation
Communication skills
Professional demeanor
Problem-solving skills
Cash handling
Dining area cleanliness
Excellent people skills
Work History
02/2019 to CurrentSales AssociateAtlanta Braves Mlb | Lawrenceville, GA,
Maintained organized, presentable merchandise to drive continuous sales
Maintained records related to sales, returns and inventory availability
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
Trained and developed new sales team associates in products, selling techniques and company procedures
Tracked stock using company inventory management software
Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
Completed orders through Epass system and organized product deliveries to meet customer timetables
Engaged with customers to effectively build rapport and lasting relationships
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
Prepared merchandise for sales floor by pricing or tagging
08/2014 to 02/2019Home Decor Sales SpecialistScheels Sports | Appleton, WI,
Collaborated with materials purchasing specialist to meet production requirements and quality standards
Communicated value and position to sales team and developed tools to support selling process
Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
Welcomed visitors to office, communicated arrival to team and managed visit expectations
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Received incoming calls and messages and addressed or triaged phone requests
Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
08/2014 to 02/2019Appliance Sales SpecialistBest Buy | Edwardsville, IL,
Explained benefits and features of warranty programs, resulting in consistent add-on sales
Relayed information regarding current store promotions, sales and special events to customers
Utilized Genisis to check item availability in store inventory
Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Answered questions about store policies and concerns to support positive customer experiences
Educated customers on promotions to enhance sales
Researched issues to obtain appropriate answers to customer inquiries
Kept orderly and accurate accounting records by monitoring sales documentation
Marked-down clearance items and relocated merchandise to proper store areas
Trained team members in successful strategies to meet operational and sales targets
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Assisted customers with locating and choosing merchandise in any store department
08/2014 to 02/2019Head CashierSprouts Farmers Market | Greeley, CO,
Oversaw weekly and seasonal merchandising and signage changes to promote specific products
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
Mentored new team members on POS system operation, customer service strategies and sales goals
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
Resolved escalated customer disputes with special actions such as discounts
Trained as Customer Service and provided back-up coverage to provide customers with optimal support
Processed POS transactions, including checks, cash and credit purchases or refunds
Increased customer loyalty and retention
Analyzed purchases for signs of fraud
Educated customers on promotions to enhance sales
Received and processed customer payments
Educated employees on all job tasks, including register use, merchandising and customer service
Education
Expected in 07/2011High School Diploma | RequiredArgonaut High School, Jackson, CAGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
