LiveCareer-Resume

sales associate resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, San Francisco, CA
:
Professional Summary

Talented Sales Associate effective at multi-tasking and maintaining friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.

Skills
  • Great customer service
  • Fast learner
  • Reliable and hardworking
  • Can accomplish any task I'm given
  • Sales training
  • Multi-tasking strength
  • Cash register operation
  • Communication skills
  • Professional demeanor
  • Problem-solving skills
  • Cash handling
  • Dining area cleanliness
  • Excellent people skills
Education
Argonaut High School Jackson, CA Expected in 07/2011 High School Diploma : Required - GPA :
Work History
Atlanta Braves Mlb - Sales Associate
Lawrenceville, GA, 02/2019 - Current
  • Maintained organized, presentable merchandise to drive continuous sales
  • Maintained records related to sales, returns and inventory availability
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Tracked stock using company inventory management software
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Completed orders through Epass system and organized product deliveries to meet customer timetables
  • Engaged with customers to effectively build rapport and lasting relationships
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Prepared merchandise for sales floor by pricing or tagging
Scheels Sports - Home Decor Sales Specialist
Appleton, WI, 08/2014 - 02/2019
  • Collaborated with materials purchasing specialist to meet production requirements and quality standards
  • Communicated value and position to sales team and developed tools to support selling process
  • Tracked customer shipment requirements to improve customer satisfaction while increasing service efficiencies
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
  • Received incoming calls and messages and addressed or triaged phone requests
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships
Best Buy - Appliance Sales Specialist
Edwardsville, IL, 08/2014 - 02/2019
  • Explained benefits and features of warranty programs, resulting in consistent add-on sales
  • Relayed information regarding current store promotions, sales and special events to customers
  • Utilized Genisis to check item availability in store inventory
  • Engaged customers using well-honed interpersonal and people skills to determine which appliances best fit needs and preferences
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Educated customers on promotions to enhance sales
  • Researched issues to obtain appropriate answers to customer inquiries
  • Kept orderly and accurate accounting records by monitoring sales documentation
  • Marked-down clearance items and relocated merchandise to proper store areas
  • Trained team members in successful strategies to meet operational and sales targets
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Assisted customers with locating and choosing merchandise in any store department
Sprouts Farmers Market - Head Cashier
Greeley, CO, 08/2014 - 02/2019
  • Oversaw weekly and seasonal merchandising and signage changes to promote specific products
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Performed store opening, closing and shift change actions, including completing accurate shift change logs, to keep operations efficient and current
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
  • Resolved escalated customer disputes with special actions such as discounts
  • Trained as Customer Service and provided back-up coverage to provide customers with optimal support
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Increased customer loyalty and retention
  • Analyzed purchases for signs of fraud
  • Educated customers on promotions to enhance sales
  • Received and processed customer payments
  • Educated employees on all job tasks, including register use, merchandising and customer service

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Resume Overview

School Attended

  • Argonaut High School

Job Titles Held:

  • Sales Associate
  • Home Decor Sales Specialist
  • Appliance Sales Specialist
  • Head Cashier

Degrees

  • High School Diploma

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