Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Proactive, well-organized sales leader successful at meeting and exceeding targets with strategic approaches. Skilled lead generator, product demonstrator and problem-solver. Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Skills
Retail loss prevention
Dispute mediation
Inventory control procedures
Merchandising knowledge
Cash handling accuracy
Cash register operation
Strategic planning
Market research and analysis
Money Transfer Systems
Outgoing personality
Hardware and software updates
Documentation skills
Computer skills
Experience
Sales Associate, 02/2015 to 08/2016 Atlanta Braves Mlb – North Port, FL,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Met merchandise processing standards and maintained organized and accessible work area.
Playground Supervisor, 08/2013 to 02/2015 Minot Public School – Minot, ND,
Supervised individuals on swings, slides and other playground equipment, keeping watch to avoid dangerous situations.
Directed students to and from playgrounds, reminding children to line up quietly at end of recess.
Evaluated equipment and discarded broken and unusable games and pieces.
Enforced park regulations, ordinances and policies by explaining rules to guests.
Key Sales Associate, 01/2011 to 05/2013 Murray Family Farms – City, STATE,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Initiated friendly conversation with customers to determine level of assistance required.
Recruited, hired and trained new staff to develop with excellent product knowledge
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Calculated pricing, applied discounts and collected payments to process transactions.
Opened facility daily and prepared areas for service.
Counted cash drawer before opening store doors to determine if currency and coin should be added.
Handled customer service issues and rectified employee problems.
Analyzed, monitored and maintained inventory.
Supervised 4 employees during busy opening shift, checking orders for accuracy and completing inventory .
Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Trained, managed and motivated employees to promote professional skill development.
Key Holder Supervisor, 04/2006 to 06/2009 Things Remembered – City, STATE,
Operated cash register.
Maintained store and maintained appearance.
Signed for incoming shipments in manager's absence.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Set up visually appealing promotional displays.
Addressed employee issues and conflicts to provide input, feedback and coaching.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Machine-engraved merchandise for customers with desired fonts and designs.
Maintained clean and neat work area to maximize productivity and prevent errors.
Trained employees on additional job positions to maintain coverage of roles.
Assigned tasks to associates to fit skill levels and maximize team performance.
Greeted and encouraged feedback from customers to implement in-store operational changes.
Managed shifts in absence of store manager to deliver excellent customer service while promoting sales.
Organized store and maintained high standards for cleanliness of parking lot, restroom and stockroom.
Education and Training
High School Diploma: , Expected in 05/2007 Golden Valley High School - Bakersfield, CA GPA:
Certificate of Completion : Fashion Merchandise , Expected in 06/2006 Regional Occupational Center - Bakersfield, CA, GPA:
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