Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 1/2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
Relationship selling
Merchandising knowledge
Excellent communication skills
Listening skills
Customer- and service-oriented
POS system operation
Cash register operation
Product Sales
Superb time management
Money handling
Reading comprehension skills
Reliable and punctual
Verbal/written communication
Cash register operation
Scanner operations
Credit and cash transactions
Merchandise restocking
Customer assistance
Issue resolution
Customer order recording
ID verification
Customer greeting
Cash drawer balancing
Payment processing
POS systems
Coin counting
Education and Training
Mountain House High SchoolMountain House, CAExpected in 05/2018 – –High School Diploma: - GPA:
Ohlone CollegeFremont, CAExpected in 06/2024 – –Associate of Science: - GPA:
Penn Foster Career SchoolScranton, PA, Expected in 12/2023 – –Veterinary Technician: - GPA:
Experience
Audioeye, Inc. - Sales Associate Portland, OR, 10/2020 - Current
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Reset store displays for special events and seasonal merchandise changes.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Assisted with purchases, locating items and signing up for rewards programs.
Scanned customer purchases, supporting transactions to streamline sales process.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Inspected items for damage and obtained replacements for customers.
Received payments for credit card payments and issued receipts.
Audioeye, Inc. - Sales Associate New York, NY, 12/2019 - 06/2020
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
Assisted customers by finding needed items and checking inventory for items at other locations.
Assisted in preparing cash deposits up to $2,000 with zero discrepancies.
Assisted with purchases, locating items and signing up for rewards programs.
Assisted customers with account updates, new service additions and promotional offers.
Operated cash register, collected payments and provided accurate change.
Received payments for credit card payment and issued receipts.
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