Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 1/2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • Relationship selling
  • Merchandising knowledge
  • Excellent communication skills
  • Listening skills
  • Customer- and service-oriented
  • POS system operation
  • Cash register operation
  • Product Sales
  • Superb time management
  • Money handling
  • Reading comprehension skills
  • Reliable and punctual
  • Verbal/written communication
  • Cash register operation
  • Scanner operations
  • Credit and cash transactions
  • Merchandise restocking
  • Customer assistance
  • Issue resolution
  • Customer order recording
  • ID verification
  • Customer greeting
  • Cash drawer balancing
  • Payment processing
  • POS systems
  • Coin counting
Education and Training
Mountain House High School Mountain House, CA Expected in 05/2018 High School Diploma : - GPA :
Ohlone College Fremont, CA Expected in 06/2024 Associate of Science : - GPA :
Penn Foster Career School Scranton, PA, Expected in 12/2023 Veterinary Technician : - GPA :
Experience
Audioeye, Inc. - Sales Associate
Portland, OR, 10/2020 - Current
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Inspected items for damage and obtained replacements for customers.
  • Received payments for credit card payments and issued receipts.
Audioeye, Inc. - Sales Associate
New York, NY, 12/2019 - 06/2020
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Assisted in preparing cash deposits up to $2,000 with zero discrepancies.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Operated cash register, collected payments and provided accurate change.
  • Received payments for credit card payment and issued receipts.
Audioeye, Inc. - Hostess / To-Go Specialist
Seattle, WA, 10/2019 - 12/2019
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered questions about food and order statuses for waiting customers.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Answered telephone to provide dining information and take party reservations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
  • Notified server after seating parties in section to facilitate prompt service.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
Bath & Body Works - Sales Associate
City, STATE, 04/2019 - 09/2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Operated cash register, collected payments and provided accurate change.
  • Trained new team members in cash register operation, customer service.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Inspected items for damage and obtained replacements for customers.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.

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Resume Overview

School Attended

  • Mountain House High School
  • Ohlone College
  • Penn Foster Career School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Hostess / To-Go Specialist
  • Sales Associate

Degrees

  • High School Diploma
  • Associate of Science
  • Veterinary Technician

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