Sales Associate Resume Example
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SALES ASSOCIATE
Summary
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 2 1/2 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
Skills
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Experience
Sales Associate10/2020 to CurrentCompany NameCity, State
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Reset store displays for special events and seasonal merchandise changes.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted with purchases, locating items and signing up for rewards programs.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Inspected items for damage and obtained replacements for customers.
- Received payments for credit card payments and issued receipts.
Sales Associate12/2019 to 06/2020Company NameCity, State
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Assisted in preparing cash deposits up to $2,000 with zero discrepancies.
- Assisted with purchases, locating items and signing up for rewards programs.
- Assisted customers with account updates, new service additions and promotional offers.
- Operated cash register, collected payments and provided accurate change.
- Received payments for credit card payment and issued receipts.
Hostess / To-Go Specialist10/2019 to 12/2019Company NameCity, State
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Answered questions about food and order statuses for waiting customers.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take party reservations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Monitored dining area to assess server capacity and estimate wait times.
- Cleaned and restocked counter areas, replenished cash drawer and checked server supplies to facilitate operations.
- Notified server after seating parties in section to facilitate prompt service.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Enhanced guests' experiences by fulfilling special requests during visits.
- Helped restaurant staff set up small and large events to coordinate smooth execution.
Sales Associate04/2019 to 09/2019Company NameCity, State
- Assisted with purchases, locating items and signing up for rewards programs.
- Welcomed customers, offering assistance to help find necessary store items.
- Operated cash register, collected payments and provided accurate change.
- Trained new team members in cash register operation, customer service.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Inspected items for damage and obtained replacements for customers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Education and Training
High School Diploma05/2018Mountain House High SchoolCity, State
Associate of ScienceExpected in 06/2024Ohlone CollegeCity, State
Veterinary TechnicianExpected in 12/2023Penn Foster Career SchoolCity
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Resume Overview
School Attended
- Mountain House High School
- Ohlone College
- Penn Foster Career School
Job Titles Held:
- Sales Associate
- Hostess / To-Go Specialist
Degrees
- High School Diploma 05/2018
Associate of Science Expected in 06/2024
Veterinary Technician Expected in 12/2023
