sales associate resume example with 2+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

I am a hard working student who is striving to become an educator. I have worked with children age 3 to 5 while taking an Early Childhood class in high school. I have also done Teacher Cadet, giving me a chance to work with a 2nd Grade class as a student teacher. I am always happy to help and strive to be the best that I can be.

  • Policy and Procedure Adherence
  • Cash Handling
  • Display Setup
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Service
  • POS System Operation
  • Friendly and Outgoing
  • Written and Oral Communication Skills
  • Outgoing Personality
  • Cash Register Operation
04/2021 to Current
Sales Associate Myhr Partner Philadelphia, PA,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Built trusting relationships with customers by making personal connections.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Pursued and generated customer leads as well as engaged in follow up activities to gain new client accounts.
  • Answered customer questions, shared product knowledge and researched pricing and availability.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Listened to customers to understand needs and refer to optimal services.
  • Answered customers' questions and addressed problems and complaints in person and via phone.
  • Greeted incoming customers and provided expert sales and service to drive revenue.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Introduced customers to new offerings and updated accounts.
  • Assisted floor sales staff in dealing with stubborn or difficult customers, resolving conflicts and implementing sales strategies to win business.
02/2021 to 03/2022
Front of House Team Member Chick-Fil-A Commack, NY,
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Welcomed each patron warmly, opened door and engaged guests to learn how to best serve needs.
  • Assisted servers with foodservice and cleaning needs to optimize guests' dining experiences.
06/2019 to 04/2021
Jr Sandwich Artist SUBWAY®Restaurants City, STATE,
  • Maintained clean, well-organized and properly sanitized front counter area to greet customers.
  • Kept customer and food preparation areas clean and well-organized.
  • Completed efficient store opening and closing procedures each day.
  • Restocked counter supplies and condiment stations, cleaned windows and emptied trash cans during slow periods.
  • Stored food properly to prevent spoilage, cross-contamination and illnesses.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Verified orders and bagged items for easy transport.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Used POS system and cash register to receive payments by cash, check, credit card and voucher.
Education and Training
Expected in 06/2021 to to
High School Diploma:
Lugoff Elgin High School - Lugoff, SC,
  • 3.9 GPA
Expected in to to
Francis Marion University - Florence, SC
  • Major in Biology Secondary Education
  • 3.4 GPA
Expected in to to
Central Carolina Technical College - Sumter, SC
Activities and Honors

Francis Marion Honors

Patriot Players (Francis Marion's theatre club)

Student Cell Cinema participant

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Resume Overview

School Attended

  • Lugoff Elgin High School
  • Francis Marion University
  • Central Carolina Technical College

Job Titles Held:

  • Sales Associate
  • Front of House Team Member
  • Jr Sandwich Artist


  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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