Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Skills
Detail-Oriented
Cash Handling
Policies and Procedures
Pricing and Markdowns
Inventory Stocking
Cash Register Operations
Bookkeeping Software
Return and Exchange Processing
Active Listening
Data Analysis
Analytical Thinking
Creative Thinking
Work History
07/2021 to Current
Sales AssociatePeopable – Saint Louis, MO,
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Ring customer sales on electronic cash register
Provide prompt, efficient and courteous customer service
Maintained customer satisfaction with quick and professional handling of product returns.
06/2020 to 05/2021
Customer Service AssociateMaine Health – Caribou, ME,
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Informed customers about special promotions and provided detailed information for various products.
Developed and actualized customer service initiatives to decrease wait times.
provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance
maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe.
responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers
Answered customer telephone calls promptly to avoid on-hold wait times.
04/2020 to 03/2021
CASHIER, STOCKERNatural Grocers – Las Cruces, NM,
Completed inventory counts and ordered merchandise.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Changed sales floor signs to show current pricing and support product promotions.
Created balanced pallets to support efficient and safe sales floor replenishment.
Maintained effective team member communication.
Responded to a variety of assistance request's from customers and store employees, including spill cleanup and parking lot cart collection
Examined transactions to resolve differences between accounting information and cash drawer information
Counted cash in the register balanced at the start and end of each shift
Checked customer prices and processed sales by scanning the barcodes
Wrapped and bagged items from customers to protect them from damage and make them easier to transport
Gathered and scanned coupons to deduct automatically from the total
Kept the shelves well-stocked and organized to encourage customer sales
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
11/2019 to 03/2020
Sales Associate in ElectronicWalmart – City, STATE,
Greeted customers, helped locate merchandise and suggested suitable options.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
Informed customers of current store promotions to encourage additional sales purchases.
Displayed merchandise by arranging in appealing ways to boost sales.
Checked to see if requested items were available from store's inventory.
Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Processed credit and debit card payments to complete customer buying experience.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Applied knowledge of electronics products to educate prospects and customers.
Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Listened to customer needs and desires to identify and recommend optimal products.
Managed efficient cash register operations.
Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Assisted customers with signing up for store loyalty programs and provided details about key benefits.
Education
Expected in 05/2023
Associate of Science: PREI LAW AND POLITICAL SCIENCE Oklahoma City Community College - Oklahoma City, OK GPA:
Expected in 05/2019
High School Diploma: WESTMOORE HIGH SCHOOL - MOORE, OK, GPA:
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