LiveCareer-Resume

sales associate resume example with 1+ years of experience

JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Engaging employee committed to providing outstanding customer service. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 3 years of experience in answering routine questions and meeting assigned goals.

Skills
  • Cash handling accuracy
  • Reading comprehension skills
  • Cash register operation
  • POS system operation
  • Customer- and service-oriented
  • Written and oral communication skills
  • Team player mentality
  • Active listening
  • Accurate money handling
  • Customer service
Experience
11/2019 to 12/2019 Sales Associate Bassett Furniture Industries Incorporated | Oakdale, PA,
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Took memorable photographs of the customers
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Recommended merchandise to customers based on needs and preferences.
  • Educated customers on product and service offerings.
07/2018 to 01/2019 Cashier Whole Foods | Richmond, VA,
  • Maximized customer satisfaction by providing assistance with purchases, locating items and signing up for rewards programs.
  • Processed customer payments quickly and returned exact change and receipts.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Helped customers find specific products, answering questions and offering advice.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Properly verified customer identification for alcohol or tobacco purchases.
05/2018 to 08/2018 Housekeeper Stearns Nursing And Rehabilitation Center, Llc | Granite City, IL,
  • Requested maintenance orders to fix non-working equipment and address any room damage.
  • Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Swept and vacuumed floors.
  • Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Cleaned, sanitized and restocked bathrooms every day to keep facilities fresh.
  • Kept utility sink rooms in clean, neat and orderly condition.
  • Replaced sheets and pillow-cases daily and used hospitality corners on all beds.
  • Reported all maintenance issues to the housekeeping status board.
  • Cleaned and returned vacant rooms to occupant-ready status.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Collected trash from premises and removed to designated areas to alleviate bad odors.
  • Supplied guests with extra towels and toiletries when requested.
  • Performed basic cleaning tasks by polishing furniture, replacing trash bags, cleaning bathroom surfaces and replacing dirty linens and towels.
  • Removed all trash from guest rooms, including emptying wastebaskets and properly disposing of all soiled linen.
  • Provided deep cleaning services for areas in need of additional sanitation.
  • Stocked toilet tissue and paper towels, as well as other restroom supplies.
08/2017 to 08/2018 Sales Associate Bassett Furniture Industries Incorporated | Oklahoma City, OK,
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Helped customers sign up for loyalty programs and submitted completed paperwork.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Drove sales of clothes and accessory products by applying proactive nature, knowledge of customer preferences and active listening skills.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Educated customers on product and service offerings.
  • Recommended optimal merchandise based on customer needs and desires.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Education and Training
Expected in 05/2019 High School Diploma | Rapid City Central High School, Rapid City, SD, GPA:
  • Magna cum laude graduate
  • Ranked in Top 33% of class
  • Drama Club Vice President

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Resume Overview

School Attended

  • Rapid City Central High School

Job Titles Held:

  • Sales Associate
  • Cashier
  • Housekeeper
  • Sales Associate

Degrees

  • High School Diploma

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