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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.

Focused Job Title with proven record of outperforming sales objectives, exceeding service standards and outpacing performance goals. Solid Industry background with in-depth knowledge of related practices and market fluctuations. Motivated, team-oriented and enthusiastic about using skills to boost sales and support company success.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Creative Job Title well-versed in successful sales techniques and approaches, relationship building and long-term customer retention strategies. Demonstrated competency in Area of expertise and Area of expertise. Focused on maximizing bottom-line profitability by satisfying customer needs and business targets through skilled promotions.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Skills
  • Upselling
  • Multi-tasking strength
  • Product and service sales
  • Adapt to diverse groups
  • Problem-solving skills
  • Stocking and replenishing
  • Merchandising expertise
  • Cash register operations
  • Exceptional customer service
  • Sales training
  • Communication skills
  • Professional demeanor
  • Excellent people skills
  • Sales expertise
  • Shipment processing
  • Client Service
Work History
Sales Associate, 02/2010 - Current
Belle Tire Lincoln Park, MI,
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Acquired new customers, generating 120% of team revenue.
  • Educated customers on promotions to enhance sales.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Solved customer challenges by offering relevant Electronic devices products and services that will not only meet their needs but also any of their business needs.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
Sales Associate, 04/2005 - 01/2010
Belle Tire Mount Pleasant, MI,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Tracked stock using company inventory management software.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Regularly exceeded daily sales and product add-on quotas.
  • Educated customers on promotions to enhance sales.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Responded to customer requests for products, services and company information.
  • Recommended Sailing trips to customers, thoroughly explaining details.
  • Answered constant flow of customer calls
  • Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative/Sales/retention , 06/2000 - 04/2005
Comcast Cable City, STATE,
  • Leveraged sales expertise to promote Sailing trips and capitalize on upsell opportunities.
  • Achieved and consistently exceeded revenue quota through product and service promotion during routine calls.
  • Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Education
Bachelor of Business Science: Business, Expected in 08/2019
-
University of Phoenix - Tempe, AZ
GPA:
Associate of Arts And Sciences: Graphic Design, Expected in 04/2004
-
Eagle Gate College - Salt Lake City, UT
GPA:

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Resume Overview

School Attended

  • University of Phoenix
  • Eagle Gate College

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Customer Service Representative/Sales/retention

Degrees

  • Bachelor of Business Science
  • Associate of Arts And Sciences

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