sales associate resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Diligent and ambitious College student majoring in Nursing and looking to gain hands-on experience. Have a history of retail experience as well. Represented a highly-motivated and hardworking employee with a desire to take on new challenges. Showed strong worth ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Showed excellent customer service, multitasking, organizational, and time management abilities.

  • Store Opening and Closing
  • Computer Skills
  • Conflict Resolution
  • Teamwork and Collaboration
  • Policy and Procedure Adherence
  • Excellent Verbal and Written Communication Skills
  • Organizational Skills
  • Customer Service
  • Reliable & Trustworthy
  • Punctual
  • Outgoing Personality
  • Retail Merchandising Expertise
  • Product Sales Expertise
  • Sales Goals Attainment
  • Cash Register Operation
  • Prioritization Skills
  • Listening Skills
  • Stockroom Upkeep
  • Product Recommendations
  • Time Management
  • Customer Needs Assessment
  • Stocking and Receiving
Sales Associate, 04/2021 - Current
Eastern Mountain Sports Waterford, CT,
  • Developed trusting relationships with customers by making personal connections.
  • Approached customers and started engaging conversations through use of effective interpersonal and people skills.
  • Greeted customers to determine wants or needs.
  • Educated customers on scents and products available from several luxury fragrance brands.
  • Sold various perfume products by explaining unique features and educating customers on proper application or usage.
  • Increased purchase amounts by cross-selling with similar products.
  • Received and displayed perfume shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting perfume items.
  • Checked product availability in the store's inventory through the use of [Software].
  • Collected payments and provided accurate change.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Answering incoming telephone calls to provide store, products, and services information
  • Built and maintained relationships with peers to drive team success.
  • Tracked company inventories, moved excess stock, and arranged perfume products to improve sales.
  • Arranged new perfume merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Bagged or packaged purchases.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Kept floor and stock areas organized and clean to meet safety and appearance requirements.
  • Adjusted pricing and built special displays to quickly move old products.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Merchandised products effectively and restocked regularly to maintain strong fragrance sales.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Connected with customers using strong conversational skills to uncover needs and better target suggestions.
  • Exchanged merchandise for customers.
Sales Associate, 01/2020 - 02/2021
Eastern Mountain Sports Ansonia, CT,
  • Cleaned jewelry cases daily with glass cleaner and dusters to keep displays pristine.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Followed store opening and closing procedures as per company guidelines.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Provided excellent service to customers through active engagement, direct eye contact and listening skills.
  • Restocked merchandise from inventory during downtime when items upfront became low.
Sales Associate, 01/2018 - 11/2019
Eastern Mountain Sports Cranston, RI,
  • Greeted Customers to determine wants or needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Computed purchases and collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Followed company standards for merchandise presentation and planograms of best apparel and displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Recommended, selected and located shoes and clothes based on customer desires.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Exchanged merchandise for customers and accepted returns.
  • Achieved personal and store sales goals with sound customer service and sales protocol.
  • Communicated item availability with retail team members and shoppers.
  • Implemented store visual standards with proper product placement and advertisement displays.
  • Bagged or packaged purchases.
Education and Training
High School Diploma: , Expected in 06/2021
Bensalem Twp High School - Bensalem, PA
Status -
  • [Certificate of Recognition Award] Recipient Jessica Claire for Perfect Attendance for the 2018-19 school year.
  • [Freshmen year of high school, 2018] - Honor Roll
  • 2020 Invited Scholar Miss Jessica Claire

Distinguished Alumni

Bensalem High School

In Honor of Your Academic Promise and Interest in the Field of Medicine, You Have Been Selected to Represent

Bensalem High School at the National Youth Leadership Forum: Advanced Medicine & Health Care

  • Award Nomination for Outstanding Grades, Leadership And Determination to Serve Humanity In The Field of Medicine. Ms. Jessica Claire has been officially nominated to receive the Congress of Future Medical Leaders AWARD OF EXCELLENCE at the upcoming Congress to be held in Boston, Massachusetts.
Farsi :
Native/ Bilingual:
Negotiated :
Urdu :
Negotiated :

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Resume Overview

School Attended

  • Bensalem Twp High School

Job Titles Held:

  • Sales Associate
  • Sales Associate
  • Sales Associate


  • High School Diploma

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