LiveCareer-Resume

sales associate resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Positive, upbeat sales associate brings more than 20 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Skills
  • Relationship selling
  • Cash handling accuracy
  • Retail loss prevention
  • Merchandising knowledge
  • Dispute mediation
  • Superb time management
  • Documentation and recordkeeping
  • Verbal/written communication
  • Reliable and punctual
  • POS system operation
  • Customer- and service-oriented
  • Money handling
  • Sales expertise
  • Written and oral communication skills
  • Cash register operation
  • Negotiation Tactics
  • Excellent communication skills
  • Energetic self-starter
  • Outgoing personality
  • Reading comprehension skills
  • Listening skills
  • Retail merchandising expertise
  • Team player mentality
Experience
Sales Associate, 08/2021 to Current
Siteone Landscape Supply, Inc.Cheektowaga, NY,
  • Answered phones to help customers and resolve basic concerns.
  • Unloaded trucks, checked product and added warehouse tags.
  • Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
  • Followed cleaning and sanitation guidelines to meet health and OSHA requirements.
  • Supported management team to facilitate task completion and meet performance goals.
  • Stocked sales floor and assisted in product movement and merchandising plans.
  • Answered customer questions and provided store information.
  • Updated inventory and production information using warehouse management systems and scanner guns.
  • Performed register sales transactions quickly and accurately to comply with established cash control procedures and customer service guidelines.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered incoming telephone calls to provide store, products and services information.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Worked with fellow sales team members to achieve group targets.
  • Adhered to company initiatives and achieved established goals.
Sales Associate Team Leader, 03/2020 to 08/2021
Gpm InvestmentsZeeland, MI,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Answered incoming telephone calls to provide store, products and services information.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Developed trusting relationships with customers by making personal connections.
  • Adhered to company initiatives and achieved established goals.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Associate, 04/2015 to 03/2020
Morgan StanleyCharlotte, NC,
  • Processed sales transactions to prevent long customer wait times.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Answered phones to help customers and resolve basic concerns.
Sales Associate, 09/2006 to 08/2015
Siteone Landscape Supply, Inc.Chesapeake, VA,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Answered incoming telephone calls to provide store, products and services information.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Increased purchase amounts by cross-selling with similar products.
  • Developed trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
Education and Training
High School Diploma: , Expected in 05/1992
Nashville Consolidated High School District 19 - Nashville , IL,
GPA:

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Resume Overview

School Attended

  • Nashville Consolidated High School District 19

Job Titles Held:

  • Sales Associate
  • Sales Associate Team Leader
  • Associate
  • Sales Associate

Degrees

  • High School Diploma

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