Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Motivated kitchen leader offering dedicated experience in food preparation. High standards for taste and quality with expertise maintaining profitable margins. Superior communication and leadership skills.
Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.
Skills
Sales trends
Stocking and Replenishing
Merchandising Knowledge
Sales
Relationship building
Problem-solving skills
Client Service
Sales training
Multi-tasking strength
Cash register operation
Shipment processing
Cash Handling
Excellent people skills
Dining area maintenance
Planning and Coordination
Time Management
Organization and Time Management
Leadership
Analytical and Critical Thinking
Collaboration
Flexible and Adaptable
Customer Service
Basic Math
Computer Skills
To-go order preparation
Kitchen staff coordination
Cleaning
Impression Management
Dining Room Management
Table setting knowledge
Guest seating arrangements
Hospitality service expertise
Interactive communication skills
Front-of-house display creation
Work History
Sales Associate, - Cape Cod Healthcare Inc. – Plymouth, MA,
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Tracked stock using company inventory management software.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Processed product returns and assisted customers with other selections.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Loaded and unloaded merchandise using ladder and pallet jack.
Achieved perfect attendance and on-time record.
Short Order Cook, - Pullman Regional Hospital – Pullman, WA,
Prepared food items such as meats, poultry and fish for frying purposes.
Prepared food items according to recipe to drive quality and consistency.
Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
Planned order execution to simultaneously deliver items ordered together.
Handled portion control activities according to specified instructions provided by chef.
Understood cooking techniques and fundamentals to maximize safe food handling.
Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Worked in fast-paced environment with sense of urgency to serve guests quickly.
Prepared meals with special accommodations for those with allergies.
Kept kitchen up to code for health and safety inspections.
Checked each food item for freshness and provided feedback to kitchen supervisor for removal.
Interacted with customers to address kitchen-related complaints and praise.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Delivered instructions clearly and respectfully to avoid errors due to miscommunication.
Adjusted recipes with different ingredients or preparation methods based on customers' requests.
Prepared ingredients and cooked food using standardized recipes and food preparation checklists.
Restocked stations and supplies during slower periods between rushes.
Garnished finished meats with sauces and toppings for flavor or appearance.
Host, 06/2021 - Current Kisco Senior Living, Llc – Walnut Creek, CA,
Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Assigned patrons to tables suitable for needs and restaurant section rotation.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Assisted managers with quickly resolving service- and food-related issues.
Assessed large restaurant and lounge according to state and federal cleanliness standards.
Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
Informed servers of newly seated parties for speedy service.
Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Answered customer questions about hours, seating and menu information.
Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Prepared dining room for special upcoming functions by decorating and generating special group menus.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Collaborated with kitchen to inform customers of wait times and answer questions about food.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Education
No Degree: , Expected in - Bloomingdale High School - Valrico, FL GPA:
High School Diploma: , Expected in - FLVS - , GPA:
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