Sales Associate Resume Example Walmart

SALES ASSOCIATE

Summary

I am a very outgoing individual who loves to learn new things everyday on the job. I enjoy working with team members or individually, and have the communication skills to help make the daily tasks at a job more easy while working with others. I have a background in manufacturing, working in and knowing what manufacturing is all about and feel i have the knowledge and training needed to get back into a position in manufacturing. I also have a lot of skills at my current job at Unitedhealthcare with work on the computers, documenting information, taking phone calls, using many applications throughout the day to effectively do my job. I feel as if a human resources job would best suit me given my training but i am open to all positions! I am always willing to learn and grow within a company and have the mindset to get me to where i want to be, i feel like i would be a good fit for this position.

Skills

Cash handling accuracy
Dispute mediation
Retail loss prevention
Relationship selling
Inventory control procedures
Merchandising knowledge
Documentation and record keeping
Outgoing personality
Written and oral communication skills
Active listening
Strategic planning

Time management ability
Reliable and punctual
Customer service
Verbal/written communication
Computer competency
Reading comprehension skills
Team player mentality
Excellent communication skills
Inventory management
Superb time management
Phone call skills

Experience

Walmart | Marshfield, WISales Associate06/2017 - 07/2018

Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Sold various products by explaining unique features and educating customers on proper application.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stayed up to date on store promotions, payment policies and security practices.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Educated customers on product and service offerings.

Greenheck | Schofield, WICrater11/2018 - 06/2019

Used company tracking system to locate and pick merchandise to fulfill daily customer orders.
Assembled products from raw materials and completed inspections.
Set up and operated production equipment according to daily work orders and safety procedures.
Recognized and reported defective material and equipment.
Inspected finished products for quality and adherence to customer specifications.
Unloaded incoming products off trucks, moved boxes to staging area, sorted items and transported to final storage locations.
Operated forklifts
Crated fans already assembled.
Was also part of the safety team, ensuring the shop floor safeness.
Started up and shut down processing equipment.

Unitedhealthcare | Wausau, WisconsinCustomer Service Representative06/2019 - Current

Reviewed account and service histories to identify trends and issues.
Evaluated customer account information to assess current issues and determine potential solutions.
Consulted with customers to determine best methods to resolve service and billing issues.
Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Documented conversations with customers to track requests, problems and solutions.
Addressed customer service inquiries quickly and accurately.
Processed claims
Used several different applications on our computer systems to effectively do my job.

Education and Training

Pittsville High School | Pittsville, WIHigh School Diploma05/2018

Resume Overview

Companies Worked For:

Walmart
Greenheck
Unitedhealthcare

School Attended

Pittsville High School

Job Titles Held:

Sales Associate
Crater
Customer Service Representative

Degrees

High School Diploma

Sales Associate Resume Example

Resume Score: 80%

Resume Overview

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