LiveCareer-Resume

sales associate resume example with 9+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Independent Sales Associate motivated to maintain customer satisfaction and contribute to company revenue. Service-oriented and outgoing individual with in-depth knowledge of market dynamics and customer requirements. Leverages product expertise for merchandising and sale success.

Skilled Associate with solid understanding of sales environment intricacies. Polished in navigating complex environments to meet and exceed sales goals. Resourceful understanding of deep customer-issue resolution tasks.

Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.

Knowledgeable about vehicle features and operations, dealer services and aftermarket products. Hardworking and goal-oriented professional possessing excellent interpersonal and time management skills.

Skills
  • [Type] brand promotions
  • Dispute mediation
  • Retail loss prevention
  • Cash handling accuracy
  • Reliable and punctual
  • Documentation and recordkeeping
  • Sales development
  • Verbal/written communication
  • Sales expertise
  • Superb time management
  • Written and oral communication skills
  • Money handling
  • Product Sales
  • Energetic self-starter
  • Retail merchandising expertise
  • Negotiation Tactics
  • Sales Forecasting
Experience
Sales Associate, 09/2018 to Current
Labor First LlcMount Laurel Township, NJ,
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Managed sales negotiations and financing options.
  • Showcased vehicle features and took customers on test drives in local area.
  • Provided quotes and financing options to customers by understanding financial status and interest rates.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
Auto Sales Consultant, 05/2017 to 06/2018
Qbe Insurance Group LimitedWork Remotely, CT,
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Provided quotes and financing options to customers by understanding financial status and interest rates.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Managed sales negotiations and financing options.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Adhered to standards of quality and service and industry regulations.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Auto Sales Consultant, 04/2012 to 04/2018
Qbe Insurance Group LimitedWork Remotely, IN,
  • Greeted and assisted customers entering showroom or sales lot to answer questions and show vehicles.
  • Closed deals by working with finance and insurance team to provide customers with smooth, comprehensive service.
  • Called and emailed leads to update on desired inventory, maintain interest and enhance sales.
  • Asked prospective customers open-ended questions to identify needs and desires for next auto purchase.
  • Provided quotes and financing options to customers by understanding financial status and interest rates.
  • Recorded sales orders, processed paperwork and delivered documentation to customers to finalize sales process.
  • Contacted customers after sale to provide owed add-ons, encourage repeat business and request referrals.
  • Accompanied customers during test drives to explain valuable features and monitor safe return of vehicles.
  • Explained options and add-ons to increase customer knowledge and enhance profits per sale.
  • Offered customers with updated information on latest models, features and accessories by regularly attending sales training.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Responded to inquiries from potential customers via email and telephone.
  • Showcased vehicle features and took customers on test drives in local area.
  • Maintained high referrals and consistent repeat business due to first-rate customer service standards.
  • Managed sales negotiations and financing options.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Adhered to standards of quality and service and industry regulations.
  • Tracked updates to vehicles, changing markets and customer purchasing trends.
  • Networked with remote dealers to source vehicles for customers.
  • Maximized used inventory quality by managing trade-ins and sourcing more desirable vehicles at auctions.
  • Consistently exceeded quotas by pursuing and closing sales.
  • Trained and developed sales team members to maximize revenue.
Education and Training
: Business Management, Expected in to Macomb Community College - Warren, MI
GPA:

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Resume Overview

School Attended

  • Macomb Community College

Job Titles Held:

  • Sales Associate
  • Auto Sales Consultant
  • Auto Sales Consultant

Degrees

  • Some College (No Degree)

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