LiveCareer-Resume

sales associate resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Skills
  • Updated popular trend knowledge
  • Merchandising Knowledge
  • Exceptional Customer Service
  • Cash register operations
  • Cash register operation
  • Problem-solving skills
  • Sales training
  • Relationship building
  • Product promotions
  • Professional demeanor
  • Loss prevention
  • Sales expertise
  • Stocking and Replenishing
  • Sales
  • Point of Sale Knowledge
  • Upselling
  • Client Service
  • Adapt to diverse groups
  • Merchandising understanding
  • Cash Handling
  • Multi-tasking strength
  • Excellent people skills
  • Social perceptiveness
  • Store opening and closing
Education
Weatherford High School Weatherford, TX Expected in 05/2019 High School Diploma : - GPA :
Weatherford College Weatherford, TX Expected in 05/2021 Associate of Science : Forensic Psychology - GPA :
Work History
Lakeshirts, Inc - Sales Associate
Vernon, CA, 03/2019 - Current
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained records related to sales, returns and inventory availability.
  • Tracked stock using company inventory management software.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Processed product returns and assisted customers with other selections.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Educated customers on promotions to enhance sales.
  • Trained new associates on POS system and key sales tactics to run cash office.
  • Performed daily account reconciliation and payroll verification to maintain daily records.
  • Verified cash flow and electronic transactions from credit card system to balance registers.
  • Provided cash handling including sorting and counting coin and currency to make change for associates.
  • Balanced safe, prepared tills and prepared register bags for next sales date.
  • Researched vendor invoices to verify proper payment for deliveries.
  • Maintained petty cash records of debits and credits in accordance with established policies and procedures.
  • Fielded phone calls to main business line to gather information and answer inquiries.
  • Prepared bank deposits and corporate cash shipments.
  • Followed company policies, procedures and practices for accurate recordkeeping and loss prevention.
  • Verified totals, checked store transfers and assisted with price changes.
  • Trained new employees on proper cash routines, procedures and requirements.
  • Researched and resolved account discrepancies.
Universal Health Services - Cashier
Rosemead, CA, 07/2018 - 12/2018
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Efficiently processed new orders, completing 400+ daily transactions with remarkable accuracy.
  • Assisted customers by answering questions and fulfilling requests.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation and customer service skills.
  • Provided customers with information on specials and discount deals.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Hello Fresh - Cashier and Cook
Richardson, TX, 02/2018 - 07/2018
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Assisted counter staff in packing ready orders and distributing to customers.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Operated and sanitized kitchen and food preparation equipment.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Cooked batches of food according to standard recipes.
  • Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety.
  • Verified proper portion sizes and consistently attained high food quality standards.
Cici's Pizza - Food Handler
City, STATE, 09/2017 - 02/2018
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Set up kitchen every morning, including turning on equipment, cutting ingredients and stocking workstations.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Received, unpackaged and stored incoming food deliveries.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Maintained high customer satisfaction levels by preparing orders accurately.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained composure and work quality while under stress.
  • Recorded, monitored, and maintained optimal and required food temperatures through kitchen, restaurant, and storage areas.
  • Utilized culinary and cutlery tools to prepare various foods for cooking or cold dish presentations.
  • Organized, arranged, and re-stocked various stations, including buffet, salad bar, and service areas.
  • Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
  • Recommended changes to help increase team productivity and align menu more closely with customer preferences.
  • Maintained high personal grooming standards and uniform presentation.
  • Cleaned and sanitized all work surfaces between preparation of various foods, avoiding cross-contamination while maintaining food safety guidelines.

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Resume Overview

School Attended

  • Weatherford High School
  • Weatherford College

Job Titles Held:

  • Sales Associate
  • Cashier
  • Cashier and Cook
  • Food Handler

Degrees

  • High School Diploma
  • Associate of Science

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