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sales associate resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Professional Summary

Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. A natural leader who is skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Skills
  • Retail Loss Prevention
  • Verbal and Written Communication
  • Sales Expertise
  • Customer Service
  • Product Recommendations
  • Stockroom Upkeep
  • Inventory Control Procedures
  • Membership Sales
  • Sales Goal Attainment
  • Cash Handling
  • Self-Checkout Assistance
  • Time Management
  • Stocking and Receiving
  • Teamwork and Collaboration
  • Formal Wear
  • Sales Communications
  • Checking Inventories
  • Corrective Actions
  • Retail Knowledge
  • Online Help
Work History
05/2020 to Current
Sales Associate Office Depot Minnetonka, MN,
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Prepared large cash deposits with zero discrepancies.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
05/2020 to Current
Front Desk Receptionist Sentinel Technologies Inc Mentor, OH,
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.
08/2018 to 08/2019
Patient Transporter Dignity Health Northridge, CA,
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs and stretchers.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Collaborated with CNAs, nurses and physicians to maintain stability during transport and facilitate event-free transport.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Collected laboratory specimens, dropped off at laboratories and picked up test results.
  • Used wheelchairs, stretchers and movable beds to move patients between hospital locations.
  • Cleaned, sanitized and moved hospital equipment.
Education
Expected in 05/2023 to to
Associate of Science: Sociology With A Concentration in Criminology
Oklahoma State University - Stillwater, OK
GPA:
  • Dean's List [2019-Fall Freshman Year]
  • Dean's List [2020-Spring Freshman Year]
  • Dean's List [2020-Fall Sophomore Year]
  • Dean's List [2021-Spring Sophomore Year]
  • Dean's List [2021- Fall Junior Year]
  • Dean's List [2022-Spring Junior Year]
  • Awarded [Purple Heart Leadership Award]
  • Awarded [Completion of CST]
  • [3.7] GPA
  • Extracurricular Activities: [Army ROTC]

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Resume Overview

School Attended

  • Oklahoma State University

Job Titles Held:

  • Sales Associate
  • Front Desk Receptionist
  • Patient Transporter

Degrees

  • Associate of Science

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